Sr. Program Manager, Strategic Accounts

We are seeking a Sr. Program Manager to join our AWS Strategic Accounts organization. In this external customer-facing program management role, you will support one of our Independent Software Vendor (ISV) Basic qualifications: - 7+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - German language proficiency. Business-level German to support day-to-day interactions with the partner management team based in Walldorf, Germany, and participation in German-language governance meetings. - 5+ years of experience designing, building, and scaling operational mechanisms and governance frameworks for cross-functional programs Preferred: - 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions - Experience with commercial agreements and commercial transactions - Experience operating within large, matrixed organizations with complex stakeholder landscapes and multiple cross-functional dependencies - Experience with generative AI tools and a demonstrated ability to identify and implement AI-driven process improvements within program management workflows Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. m/w/d Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.