Principal Technical Account Manager (ISV), ANZ Enterprise Support

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customer of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Basic qualifications: - • 10+ years of technical engineering experience - • Experience in operational parameters and troubleshooting for four (4) of the following: Artificial Intelligence/ Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment - • Bachelor’s Degree in Computer Science, Math, or related discipline required, or 11 years of equivalent work experience - • 5+ years of customer-facing experience leading IT transformation - • Internal enterprise or external customer-facing experience as a technical lead - • Experience architecting and operating solutions at scale Preferred: - 1+ years of senior level leadership support, or 4+ years of Amazon experience - 10+ years of technical specialist, design and architecture experience, or AWS Professional level certification - 10+ years of technical engineering experience - • Experience in operational parameters and troubleshooting for five (5) or more of the following: Artificial Intelligence/ Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment - • 3+ years leading large technology projects with multiple contributors over many months - • Experience presenting and influencing technology strategy with executives through developers - • Experience managing large scale environments including escalations, incident, problem, and service availability - • Experience working as a technical leader that has personally brought material change to an organization - • Professional oral and written communication skills, presenting to an audience containing one or more decision maker(s) - • Professional experience architecting and operating solutions built on AWS and/or other cloud offerings - • Experience in information security and risk management including compliance, authentication, federation, encryption, and network security - • Written communication skills including publicly available white papers or other documents - • AWS knowledge and experience managing support and operations for customers that have top line revenue impact on a business - • Advanced Degree (MS, PhD) Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.