Email Operations Specialist, AWS Integrated Demand Center

The AWS Email team is looking for a detail-oriented Email Operations Specialist. This role owns the resource management workflows across intake workflows, routing logic, reusable templates, QA gates, SLAs, Basic qualifications: - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building, executing and scaling cross-functional email and push marketing campaigns (including automated flows) from concept to completion - 2+ years in email/marketing operations or digital channel operations, with demonstrated ownership of the production system - Resource management experience across intake, workflow, and automation — building request forms, task templates, routing/auto-assignment logic, approval workflows, and dashboards; hands-on experience with Workfront Fusion (or a comparable automation/integration platform) to build and maintain automated scenarios that route requests, create tasks/subtasks, and keep stakeholders updated - Experience managing high-volume request queues with competing priorities and tight deadlines through systems and prioritization frameworks Preferred: - Experience using data visualization tools - Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites - Experience in agile management methodologies - 2+ years in email operations or digital channel operations with progressive system-ownership responsibility - Familiarity with email rendering and testing tools (e.g., Litmus, Email on Acid) sufficient to set QA gate criteria for the build team Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Seattle - 80,200.00 - 103,400.00 USD annually