ApplySarthiCall Center Quality Assurance Specialist (Onsite - Tempe, AZ), Amazon One Medical Customer Care
One Medical
Tailor my CV for this job, freeView job and applyYour CV rewritten for this role, from your real experience. Sign in with Google, nothing to install.
Got this interview? Our apps help you get the job.
This role on the market
694 open assurance roles across 132 companies are on ApplySarthi right now, most of them in Bengaluru (34), Mumbai (10), Hyderabad (6).
- Environmental Compliance Manager – Central and Eastern Europe, Environmental Assurance and Protection (EAP)Amazon
- KYC Quality Assurance AssociateJPMorgan · bengaluru
- Sr. Associate, Quality AssuranceCarrier · chennai
- IS Quality Assurance AnalystJobgether
- Senior Associate, AssurancePwc
What assurance roles keep asking for: Accounting (15%), Agile (12%) — counted across their open postings here.
One Medical has 5 open roles listed here.
- Healthcare Associate, Amazon One Medical Customer Care
- Testing JSQs edits
- Training Specialist III, Amazon One Medical Customer Care
- Knowledge Management Specialist, Amazon One Medical Customer Care
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for assurance roles keep coming back to Accounting, Agile. Practise those questions before you sit with One Medical.
Questions you are likely to be asked
- Why do you want to join One Medical?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Call Center Quality Assurance Specialist (Onsite - Tempe, AZ), Amazon One Medical Customer Care at One Medical interview free →At Amazon One Medical, we're committed to delivering exceptional, patient-centered care. We're looking for motivated people to help us raise the bar in healthcare. If you're passionate about improving Basic qualifications: - 1+ year of experience in a quality assurance role in a customer service, contact center, or healthcare setting, OR 1+ year of back-end administrative experience in a patient-centered role at a multi-state primary care organization - Excellent written and verbal communication skills, with the ability to give clear, precise feedback - Experience supporting process improvement efforts and adapting to changes in policy and compliance - Able to work varying shifts based on business needs, including nights, weekends, and holidays, to support 24/7 operations Preferred: - Healthcare background that supports effective patient-centered work - Experience with quality monitoring and telephony tools such as NICE (CXone) - Proficiency with Google Workspace (G Suite) and Electronic Health Record (EHR) systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, AZ, Tempe - 24.00 - 27.00 USD hourly
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
Check my match →Similar open roles
Need answers during your interview? Try Live Sarthi.
Live Sarthi, an Interview Sarthi app, shows answer suggestions during the call.
- Hidden from supported screen sharingThe overlay stays out of supported Windows screen captures.
- Answers start in about 1.5 secondsResponse time varies with your connection and model.
- From your own CVYour projects and your experience, not a generic script.
- 30 minutes freeThen ₹99 for a 2-day pass with unlimited calls — you pay for the days you are interviewing, not a subscription.
A Windows app, from the same team as ApplySarthi.
Listed on amazon · posted 2026-11-03. ApplySarthi collects openings and links to application pages; the role is advertised by One Medical, not by us.