ApplySarthiHealthcare Associate, Amazon One Medical Customer Care
One Medical
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This role on the market
616 open healthcare roles across 107 companies are on ApplySarthi right now, most of them in Bengaluru (56), Hyderabad (4), Mumbai (3).
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What healthcare roles keep asking for: Stakeholder management (19%), Excel (13%), AWS (13%) — counted across their open postings here.
One Medical has 4 open roles listed here.
- Testing JSQs edits
- Training Specialist III, Amazon One Medical Customer Care
- Knowledge Management Specialist, Amazon One Medical Customer Care
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for healthcare roles keep coming back to Stakeholder management, Excel, AWS. Practise those questions before you sit with One Medical.
Questions you are likely to be asked
- Why do you want to join One Medical?
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Healthcare Associate, Amazon One Medical Customer Care at One Medical interview free →Amazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient. We provide care through a nationwide Basic qualifications: - High school diploma or equivalent - Minimum of 6 months’ experience managing referrals and navigating complex insurance portals and orders, or 1 year of experience in a patient-facing role. - Proficient with basic computer skills and comfortable using technology to manage daily tasks. - Availability to work Monday to Friday from 7:00 AM to 3:30 PM or 8:30 AM to 5:00 PM MST depending on the shift needed. Preferred: - Strong written and verbal communication skills with the ability to provide clear, compassionate patient interactions. - Proven problem-solving and multitasking abilities, including experience with de-escalation techniques. - Experience with telephony systems like NICE-InContact is a plus. - Familiarity with G Suite and Electronic Health Record (EHR/EMR) systems. - Preferred experience in healthcare areas such as patient scheduling, registration, medical records, insurance verification, or claims processing. - Experience working in a national healthcare organization with an understanding of regional complexities. - Proficiency in navigating various Electronic Medical Record (EMR) systems. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits . USA, CO, Colorado Springs - 20.00 - 22.01 USD hourly
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Listed on amazon · posted 2026-10-30. ApplySarthi collects openings and links to application pages; the role is advertised by One Medical, not by us.