Payroll Services Senior Expert

Job Description Summary #LI-Hybrid Location: Cairo, Egypt Relocation Support: This role is based in Cairo, Egypt. Novartis is unable to offer relocation support: please only apply if accessible. In this role, you will manage end-to-end payroll operations coordinating with external payroll, tax and banking providers to ensure accurate, timely and compliant payroll delivery. You will ensure adherence to local regulations, analyze payroll data, resolve operational issues and contribute to continuous improvement initiatives. The role may support either UAE/Gulf payroll (UAE, Qatar, Kuwait, Oman and Bahrain), where English is essential and Arabic is an advantage, or Sub-Saharan Africa payroll, where French language skills are required. We are open to candidates with strong payroll experience and will align the successful candidate to the most suitable region based on their experience and language capabilities. Job Description Key Responsibilities Manage payroll operations, ensuring timely and accurate processing for a small client group. Coordinate with external payroll vendors, tax vendors, and banks to ensure seamless payroll integration and compliance. Ensure adherence to local payroll regulations and tax laws, staying updated on any changes. Provide support and specific advice on payroll processes and standards, including continuous improvement initiatives. Handle standard service requests, answer questions, and resolve issues, collaborating with next-level support and experts as needed. Perform data analysis to support payroll processes, productivity objectives, and cost efficiency. Maintain accurate payroll records and documentation, ensuring data integrity and confidentiality. Support the evaluation and continuous improvement of payroll services and processes, contributing to payroll-related projects and initiatives. Essential Requirements At least 5 years of experience in HR function Min. 2 years of hands-on payroll experience Proficiency in Excel and an Accounting education background are preferred. Strong communication and stakeholder management skills Experience with Workday is added advantage Languages: English and Arabic/French Desirable Requirements Experience working in a multinational/shared services environment or with external payroll providers. Familiarity with AI/digital tools and automation to support payroll analysis, efficiency and continuous improvement. Commitment to Diversity & Inclusion Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Novartis is a proud member of the ILO Global Business and Disability Network and the Valuable 500, promoting the inclusion of people with disabilities in workplaces around the world. We also collaborate with international partners, such as Disability: IN, Purple Space, and Business Disability Forum to identify and develop best practice solutions to enable people with disabilities to participate as equal members of our organization. Skills Desired Curious Mindset, Data Privacy, Employee Experience, HRIS (Human Resource Management System) (Inactive), Hr Operations (Hr Ops) (Inactive), HR Service Delivery, Human Resource Management, Human Resource Management System, Human Resources (HR), Identity Access Management (IAM), Onboarding, Payroll, Sdm (Inactive)