Associate Principal Engineer (Qualtrics)

Requirements Experience : 9+ years Relevant experience in project management, delivery management, or related roles. Expert-level knowledge of project management methodologies, frameworks, governance, and delivery practices. Relevant experience in a senior project or delivery leadership role. Strong background in project delivery, team building, stakeholder management, and operational management. Proven experience managing multiple projects and stakeholders in a global delivery environment. Prior experience in Retail, CPG, and/or e-Commerce businesses is preferred. Hands-on experience with Qualtrics is required. Demonstrated experience managing teams of approximately 20–25 resources. Experience managing a portfolio of approximately $3–5 million. Experience supporting the setup, launch, or operational management of a new office or delivery location is highly desirable. Strong understanding of project financial management, including budgeting, forecasting, financial tracking, and reporting. Experience working with cross-functional and globally distributed teams. Strong risk management, issue resolution, dependency management, and escalation-handling capabilities. Excellent stakeholder management and communication skills, with the ability to interact effectively with senior leadership and global teams. Strong leadership and people-management skills with the ability to build, mentor, and motivate high-performing teams. Proactive, entrepreneurial, and solution-oriented mindset with the ability to adapt quickly to changing business requirements. Strong analytical, organizational, and problem-solving skills. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Strong business acumen and ability to connect project delivery with broader organizational objectives. Willingness and ability to work from and support the Shanghai location. Responsibilities Lead and manage multiple projects simultaneously, ensuring on-time, on-budget, and high-quality delivery. Establish project plans, delivery timelines, milestones, dependencies, and governance mechanisms aligned with business objectives. Apply project management methodologies and best practices to drive effective planning, execution, monitoring, and closure of projects. Coordinate with global teams and stakeholders to ensure projects meet business goals and client expectations. Track project progress, identify risks and dependencies, and implement appropriate mitigation and contingency plans. Facilitate regular project status meetings and maintain accurate project documentation, action trackers, and delivery reports. Provide regular updates to senior leadership on project progress, risks, team performance, and operational priorities. Leverage experience with Qualtrics to support relevant project delivery and business initiatives. Partner with HR and leadership teams to support talent acquisition and hiring for the new location. Support onboarding and integration of new employees and ensure teams are aligned with organizational values, objectives, and performance expectations. Build, lead, and mentor a team of approximately 20–25 resources, fostering collaboration, innovation, accountability, and continuous development. Drive effective team utilization, performance management, resource planning, and operational coordination. Support the establishment and smooth functioning of the new office location in Shanghai. Act as the primary point of contact for operational, administrative, and setup-related issues affecting the local team. Collaborate with HR, IT, facilities, and other support functions to identify and resolve local operational challenges promptly. Serve as a liaison between local teams and global stakeholders to ensure alignment on priorities, project objectives, timelines, and business requirements. Manage multiple stakeholders across business, technology, delivery, HR, and leadership functions. Oversee a portfolio of approximately $3–5 million, ensuring effective delivery, financial discipline, and operational performance. Support financial tracking and reporting for projects and portfolio activities, including budgets, forecasts, and delivery performance. Proactively identify opportunities for process improvement, operational efficiency, and business growth within the new location. Demonstrate an entrepreneurial and solution-oriented approach when addressing challenges in an evolving business environment. Continuously improve project delivery processes, workflows, governance, and operational practices to enhance efficiency and productivity. Ensure effective communication, collaboration, and knowledge sharing across distributed teams. Support office growth, capability development, and scaling initiatives as the location matures. Bachelor’s or master’s degree in computer science, Information Technology, or a related field.