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Senior Javascript Support Engineer-Support (SuiteCloud) - Q2FY27

Oracle

Oracle is also hiring for this role in MAKATI, METRO MANILA, Philippines, Philippines.

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This role on the market

34 open javascript roles across 15 companies are on ApplySarthi right now, most of them in Bengaluru (4), Pune (1), Mumbai (1).

What javascript roles keep asking for: JavaScript (71%), AWS (35%), CI/CD (35%), Kubernetes (35%), React (35%), TypeScript (35%), Agile (32%), Docker (32%) — counted across their open postings here.

Oracle has 2,372 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for javascript roles keep coming back to JavaScript, AWS, CI/CD, Kubernetes. Practise those questions before you sit with Oracle.

Questions you are likely to be asked

  1. Why do you want to join Oracle?
  2. How do you handle a problem you do not know the answer to?
  3. How do you decide which ticket to work on first?
  4. Tell me about feedback from customers that you passed on to the product team.
  5. How do you explain a technical problem to a customer who is not technical?

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Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving moderately complex issues encountered with assigned Oracle product(s). Prepares and conducts training for new product releases and/or functionality updates to existing products. Partners with internal teams to report and contribute to the resolution of non-routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and creates Knowledge Base articles and/or troubleshooting guides for non-routine events and/or resolved issues. Consults internal teams and stakeholders on diverse and advanced customer situations and technical issues. Leverages automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and identities and recommends enhancements to existing support processes, workflows, guidelines, and best practices. Begins to collaborate with management to contribute to product, process, and customer experience improvement initiatives.

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Listed on oraclehcm · posted 2026-10-14. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.