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RMA Program Manager 4

Oracle

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What program roles keep asking for: Stakeholder management (23%), Supply chain (15%), Excel (15%) — counted across their open postings here.

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  1. Why do you want to join Oracle?
  2. How do you decide what goes into the next release and what waits?
  3. Walk me through a feature you shipped. How did you know it worked?
  4. Tell me about a time engineering and business wanted different things.
  5. How would you improve a product you use every day?

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Key Responsibilities Manage RMA repair operations across Asia, including repair capacity, material readiness, repair-site performance, backlog, and TAT. Monitor RMA returns, repair status, aging, backlog, and TAT performance. Work with suppliers to ensure sufficient repair manpower, equipment, materials, spare parts, and fixtures are available. Identify repair bottlenecks and drive corrective actions to meet committed TAT. Partner with Oracle data-center teams to forecast expected RMA returns and understand operational priorities. Track top failure modes and recurring hardware issues; coordinate with suppliers, quality, engineering, and supply-chain teams on containment and corrective actions. Establish regular RMA dashboards covering return volume, repair progress, TAT, backlog, top issues, and risk status. Escalate material, capacity, quality, or process risks early and drive closure with clear owners and timelines. Support continuous improvement of repair processes to reduce repeat failures and protect data-center availability.

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Listed on oraclehcm · posted 2026-10-15. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.