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Radio Technical Care Expert

Nokia

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What expert roles keep asking for: Excel (12%) — counted across their open postings here.

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Questions you are likely to be asked

  1. Why do you want to join Nokia?
  2. Where do you want to be in three years?
  3. What is a weakness you are working on, and how?
  4. Tell me about yourself, and why this role is the right next step.
  5. Tell me about a problem you solved at work that you are proud of.

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The role requires strong technical expertise, analytical thinking, and a customer-focused mindset to diagnose and resolve complex issues across Nokia products, solutions, and network environments. You will collaborate with cross-functional teams, contribute to service improvements, and support service delivery readiness while maintaining high levels of customer satisfaction. Working independently within established guidelines, you will leverage your specialist knowledge and practical experience to address technical challenges, drive operational excellence, and support continuous improvement initiatives. Nokia Radio’s & Baseband’s, LTE & 5G Technology, SRAN SW Strong troubleshooting, diagnostic, and problem-solving skills. Expertise in Product fault analysis using EMIL, call flows, Traffica, Wireshark, BTS logs. Ability to analyze and resolve complex technical issues independently. Root cause analysis & critical indecent support. KPIs deviation issue analysis, QoS, Throughput & Latency issues, Capable of L3 level technical support. 5G, LTE BTS ENODEB GNODEB Integration expertise. Feature implementation & SW upgrade. Support NetAct, Paco core integration issues. Microwave & IP ( Router) as secondary product competency. Understanding of incident management, SLA commitments, and service quality metrics. Ability to work in a fast-paced, 24x7 support environment.

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Listed on oraclehcm · posted 2026-09-23. ApplySarthi collects openings and links to application pages; the role is advertised by Nokia, not by us.