Senior Technical Writer

As a Senior Technical Writer the individual designs, plans, coordinates, writes, and illustrates technical documentation and user guides for R&D product and system programs. The role involves planning, developing, writing, and editing operational and maintenance information related to products, systems, and solutions. These materials are published as web-based documentation for both internal and external users and may include Graphical User Interfaces (GUIs) and various forms of multimedia content. You Have: Bachelor's degree with 10 + years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain. Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC). Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw). Hands-on experience with API documentation, including integration into customer-facing technical content. Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence. It would be nice if you also had: Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence. Working knowledge of basic UNIX and scripting for interacting with development/test environments. Experience with single-sourcing strategies and content management systems for scalable content development. Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables