Director - Business Operations & Strategy - IP Networks

We are seeking a senior business operations and strategy leader to strengthen how IP Networks plans, prioritizes, makes decisions, and executes. This highly visible Director-level role owns the central operating system for the IP business: the operating cadence, central KPI reporting, tracking of key business initiatives, and the process behind the organization’s major strategy reviews. It connects strategy to measurable outcomes, improves decision velocity, and ensures that critical commitments move forward with clear ownership and accountability. This Director-level individual contributor role reports to the Head of Business Operations for IP Networks and currently has no direct people-management responsibility, but carries significant influence across the senior leadership team. The role also provides trusted executive-level support to a senior IP Networks leader. The ideal candidate combines strategic judgment with hands-on execution and the executive presence to work credibly with senior leaders. They simplify complex processes, build scalable operating mechanisms, and use AI and automation to eliminate manual work while maintaining appropriate governance. This is a horizontal role that works across business, product, engineering, finance, and program management leadership to solve the organization’s highest-impact operational challenges. Typically 12-18+ years of relevant experience in business operations, strategy and operations, corporate strategy, transformation, or a related field in a complex global technology environment, including significant experience working directly with senior executive leadership. Demonstrated success designing and running enterprise operating cadences, planning processes, and governance mechanisms, including leading strategy processes such as long-range plans, strategy offsites, and Board-level reviews. Strong analytical and business judgment, with the ability to turn incomplete information into structured choices, recommendations, and action. Experience owning KPI and performance reporting, including dashboards and BI tools such as Power BI. Working fluency with AI-enabled tools and workflow automation (for example, Microsoft Copilot and Power Automate) to improve how work gets done. Proven ability to influence without direct authority and build trust across business, product, engineering, finance, and senior leadership, with the executive presence to hold senior leaders to deadlines and standards. High standards for ownership, discretion, quality, and follow-through in a fast-moving, globally distributed organization. Bachelor’s degree or equivalent practical experience; MBA or other advanced degree preferred. How Success Will Be Measured The operating cadence runs predictably, and leaders and teams consistently adhere to the calendar, templates, and deadlines. Strategy materials are delivered on time, fully integrated, and executive-ready, with minimal last-minute rework. IP business KPIs and key initiative status are accurate, visible, and trusted by leadership. Decision and execution cycle times improve across priority initiatives. Operating processes become simpler, more scalable, and less dependent on manual coordination, with AI-enabled improvements adopted where they add value.