Supply and Logistics Coordinator

Accountabilities:: Maintain strong working relationships with internal customers, providing professional sourcing guidance and timely assistance across clinical study requirements. Monitor sourcing processes, pricing accuracy, purchase requests, approvals, purchase orders, and overall purchasing efficiency to support compliant and cost-effective delivery. Conduct commodity research, supplier identification, selection and evaluation, and requests for information, quotations, and proposals. Coordinate the sourcing of products and services within approved budgets while ensuring investigational products and ancillary materials meet applicable local import and export requirements. Manage the return of rental equipment and medical devices, including coordinating returns and refunds, communicating with suppliers, and obtaining required credit documentation. Own and resolve sourcing help desk tickets, prepare and execute Statements of Work, and complete on-demand sourcing activities based on study requirements. Analyze sourcing data and trends to support predictive bulk purchasing and identify opportunities to qualify additional suppliers in partnership with Procurement. Anticipate sourcing challenges, take ownership of issues through resolution, and work with suppliers to identify comparable, compliant ancillary products when needed. Collect and maintain supplier and manufacturer documentation required for import and export activities and ensure appropriate records are available. Address quality issues involving third-party suppliers, coordinate corrective actions, and manage risk mitigation activities through resolution. Support internal customers with sourcing questions, system-related challenges, and process guidance while mentoring junior team members and contributing to continuous improvement. Requirements: Bachelor’s degree, master’s degree, equivalent qualification, or relevant professional experience in biology, pharmacy, another health-related discipline, international trade, business administration, logistics, or a related field. Operational understanding of clinical studies, clinical supply chain activities, sourcing processes, and contracting principles. Knowledge of Good Clinical Practice (GCP), Good Distribution Practice (GDP), and other applicable Good Practice requirements. Strong sourcing, supplier coordination, analytical problem-solving, and project management capabilities, with the ability to evaluate options and make sound decisions under time pressure. Strong Microsoft Office proficiency and the ability to learn and effectively use new systems, tools, and processes. Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate across functions, cultures, and matrixed organizational structures. Strong organization and time-management skills, with the ability to manage multiple priorities, tight deadlines, and urgent study requirements while maintaining attention to detail and first-time quality. Client-focused, accountable, flexible, and self-motivated approach, with the ability to work independently while collaborating effectively with internal and external stakeholders. Preferred experience includes 4+ years of sourcing or procurement experience within a contract research organization or pharmaceutical environment. Additional experience with sourcing operations, supplier management, cross-functional business teams, process management, and project management is desirable. Benefits: Health, vision, and dental insurance. 401(k) retirement plan with company matching. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Tuition reimbursement to support continued professional development. Paid vacation, holidays, and sick time. Work/life balance and flexibility within a remote working environment. Pet insurance. Opportunity to support clinical research programs and contribute to the availability of critical supplies for clinical studies. Exposure to clinical sourcing, supplier management, contracting, regulated supply chains, and cross-functional global operations. Professional growth through process improvement, project management, supplier qualification, and collaboration across clinical and business functions.