Senior IT Business Analyst

Accountabilities:: The Senior IT Business Analyst will lead business analysis activities, coordinate cross-functional delivery, and ensure that technology initiatives remain aligned with business priorities and operational needs. Lead stakeholder discovery and business analysis activities, documenting business requirements, functional specifications, user stories, acceptance criteria, and process workflows. Analyze existing business processes and identify opportunities for automation, improved efficiency, and stronger user adoption. Partner with Business Liaisons, Product Owners, and stakeholders to manage request intake, review backlogs, and support business prioritization discussions. Facilitate release prioritization and scope discussions by considering business needs, engineering estimates, dependencies, and available capacity, supporting leadership decision-making. Coordinate requirements readiness across Business Analysts, Engineering, and Quality Assurance teams before sprint planning and development. Maintain project schedules, milestones, risks, issues, dependencies, decisions, and action items, proactively following up and escalating delivery impediments. Coordinate multiple technology initiatives involving internal teams, external clients, vendors, and implementation partners. Facilitate cross-functional meetings and communicate project status, delivery expectations, decisions, and key updates to stakeholders and leadership. Support Agile and Scrum practices, including backlog refinement, sprint planning, sprint reviews, retrospectives, and Scrum Master coverage when required. Coordinate user acceptance testing (UAT), business validation, release planning, implementation readiness, and post-release follow-up. Collaborate with technical teams on system integrations, data exchanges, application modernization, and infrastructure initiatives. Use SQL to query and validate data, investigate discrepancies, support root cause analysis, and inform business requirements. Lead complex data analysis and translate findings into actionable insights for business decision-making. Develop and enhance Power BI dashboards and visualizations to support strategic and operational reporting. Produce and improve recurring and ad hoc reports, ensuring accuracy, clarity, and alignment with stakeholder requirements. Maintain accurate, up-to-date, and accessible project, process, and requirements documentation throughout the delivery lifecycle. Mentor junior analysts and promote consistent business analysis practices, documentation standards, and knowledge sharing. Guide cross-functional teams, facilitate resolution of competing priorities, and encourage accountability without relying on formal reporting authority. Support workload visibility and team development while demonstrating readiness to take on broader business analysis leadership responsibilities as organizational needs evolve. Use approved AI tools to support research, requirements analysis, documentation, and process improvement while ensuring accuracy and compliance with applicable policies. Perform responsibilities in accordance with organizational policies, procedures, and applicable federal, state, and local laws, as well as other duties as assigned. Requirements : The ideal candidate will bring substantial experience in business analysis and technology project delivery, together with strong analytical, communication, and leadership capabilities. Bachelor's degree or an equivalent combination of education and professional experience. At least 7 years of experience in business analysis, project management, or a related field. Experience using project management and Agile delivery tools to plan, track, and coordinate projects and releases. Previous experience in the insurance industry. Advanced knowledge of business analysis, requirements documentation, process modeling, and data analytics tools such as Power BI, Tableau, and SQL. Experience with Agile and Scrum methodologies, the Software Development Life Cycle (SDLC), backlog management, release planning, and project tracking tools. Ability to coordinate multiple initiatives across internal departments, external clients, vendors, and implementation partners while managing risks and dependencies. Strong leadership and mentoring skills, with the ability to guide teams, influence stakeholders, and drive accountability without formal authority. Excellent written and verbal communication skills, including the ability to facilitate stakeholder discussions and communicate complex information clearly. Strong analytical thinking, problem-solving, and process improvement capabilities. A proactive, resourceful, and self-directed approach to work, with the ability to operate independently, navigate ambiguity, and manage competing priorities. Benefits : Annual salary range of $110,000–$130,000. Competitive financial compensation package. Comprehensive employee benefits and programs designed to support employees' current and future needs.