Project Coordinator, eCOA

Accountabilities: Support Project Managers throughout the planning, setup, monitoring, and closeout phases of eCOA clinical studies. Coordinate study database setup, project documentation, operational activities, and key deliverables. Maintain accurate and organized project records and study documentation throughout the project lifecycle. Coordinate the distribution, tracking, reconciliation, and logistics of study devices and equipment. Prepare and distribute project reports, status updates, meeting materials, and study communications. Organize Project Assurance meetings, record minutes, and monitor action items through completion. Support documentation and database updates related to changes in project scope. Assist with project financial activities, including invoice reconciliation follow-up and preparation of study forecasting reports. Monitor project milestones and outstanding activities to help ensure timelines and customer commitments are met. Document and track project issues and customer escalations, supporting timely follow-up and resolution. Respond to customer inquiries and participate in sponsor meetings, project calls, and cross-functional discussions. Take ownership of assigned project activities and manage specific deliverables when required. Ensure required training and project documentation are completed in accordance with established procedures. Contribute to process improvement initiatives that strengthen project delivery, quality, and operational efficiency. Requirements: Bachelor’s degree preferred, or an equivalent combination of education and relevant professional experience. 1–3 years of experience in pharmaceutical, biotechnology, clinical research, healthcare, life sciences, or a related industry. Understanding of the drug development process and clinical trial environment. Previous experience supporting eCOA, ePRO, eConsent, clinical technology, or other technology-enabled clinical trials is an advantage. Strong organizational, planning, prioritization, and time-management skills. Excellent attention to detail and commitment to accurate, high-quality work. Strong interpersonal skills and the ability to collaborate effectively with cross-functional and global teams. Excellent written and verbal communication skills in English. Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Teams. Ability to manage multiple priorities and adapt to changing project requirements. A proactive, customer-focused approach, with strong responsiveness, accountability, and follow-through. Benefits: Competitive pay and incentive opportunities. Provident fund contributions. Medical insurance. Engaging employee programs and local events. Access to modern office facilities.