National Account Manager

Accountabilities: Develop and execute territory plans designed to maximize client retention, contract upgrades, and sales of products and services. Establish, strengthen, and maintain trusted relationships with C-level executives and other key decision-makers across assigned accounts. Understand and articulate the strategic, organizational, and financial priorities of each client and connect them with appropriate solutions. Create and execute tailored account plans and sales campaigns for specific customers, identifying opportunities for expansion and growth. Partner with internal teams to develop and implement action plans that improve or optimize customers' use of products and services. Manage the full account development process, from identifying customer needs and opportunities through to commercial execution. Maintain accurate and up-to-date account, contact, and activity information in the CRM. Contribute to a customer-first culture through strong communication, accountability, responsiveness, and consistent follow-through. Requirements: 2–3+ years of experience in SaaS sales, the recruitment industry, or a closely related B2B environment. Demonstrated track record of sales success and consistently achieving or exceeding commercial objectives. Strong passion for sales, with a proactive, target-driven, and results-oriented approach. Experience with complex, consultative sales involving multiple stakeholders and decision-makers. Strong consultative and solution-selling capabilities, with the ability to understand business challenges and translate them into relevant solutions. Proven ability to build and maintain strong relationships with stakeholders at different organizational levels, including senior and C-level executives. Excellent communication, negotiation, presentation, and interpersonal skills. Ability to collaborate effectively across functions while maintaining ownership of customer outcomes. Comfortable working in a fast-paced, dynamic environment where priorities can evolve quickly. Curious, growth-minded, and committed to continuous learning and professional development. Benefits: Group critical illness coverage. Group income protection and group life assurance. Pension and vision benefits. Employee Assistance Program (EAP). Access to employee discounts and wellbeing resources. Optional private medical coverage from day one. Optional Ride to Work scheme. Unlimited vacation. Quarterly paid volunteer days. Employee referral program with eligibility from before your first day. Career development opportunities and opportunities for internal progression. People-first culture with an emphasis on collaboration, accountability, learning, and continuous improvement. Fast-paced, agile, and supportive working environment where employees are encouraged to contribute ideas and challenge existing approaches.