Logistics Coordinator

Accountabilities: As Logistics Coordinator, you will manage transportation activities, shipment execution, and inventory processes to ensure reliable order fulfillment and excellent customer service. Your responsibilities will include: Plan and coordinate the transportation of materials, ensuring the timely movement of customer orders, return merchandise authorizations (RMAs), and project shipments. Monitor and coordinate delivery, pickup, and drop-off schedules with transportation vendors through manual processes and online platforms. Arrange and schedule domestic and international shipments with freight forwarders, common carriers, and customs brokers. Prepare shipments and coordinate loading activities while minimizing quality-control risks associated with carriers and freight forwarders. Manage the complete order fulfillment and transportation cycle to ensure established delivery deadlines are consistently achieved. Identify and implement improvements to shipping, transportation, and distribution processes. Track and trace domestic and international shipments, providing accurate delivery updates and resolving potential delays. Investigate and address order flow disruptions, shipping delays, damaged goods, improper packaging, warehouse capacity constraints, and customer deadline concerns. Maintain strong service relationships with internal and external customers throughout the order processing and delivery cycle. Oversee perpetual inventory control, including cycle counts, inventory variance tracking, and accuracy monitoring. Drive continuous improvement initiatives to maintain inventory accuracy and achieve planned inventory turnover targets. Prepare quarterly inventory performance reports and communicate relevant findings to management. Requirements The ideal candidate will have a solid background in logistics coordination, transportation management, and inventory control, with the ability to work independently in a fast-paced operational environment. The following qualifications are expected: At least 5 years of proven experience in a Logistics Coordinator or similar position. Bachelor's degree in Business Administration, Supply Chain Management, or a related field, or equivalent professional experience. Previous customer service experience is preferred. Experience coordinating domestic and international shipments and working with freight forwarders, carriers, and customs brokers. Familiarity with logistics software, particularly Warehouse Management Systems (WMS) and Transportation Management Systems (TMS). Experience using Enterprise Resource Planning (ERP) systems; SAP knowledge is an advantage. Strong understanding of inventory management, shipment tracking, order fulfillment, and transportation processes. Ability to manage multiple workflows, prioritize competing deadlines, and work effectively with minimal supervision. Excellent organizational, planning, and coordination skills. Strong verbal and written communication and interpersonal abilities. Proactive problem-solving skills and the ability to respond effectively to operational challenges. High attention to detail and a commitment to accuracy, customer satisfaction, and continuous process improvement. Benefits Hourly compensation of $25–$30, applicable to certain designated locations, including California, Colorado, Connecticut, Illinois, Nevada, Washington State, Massachusetts, and New York. Competitive compensation based on experience, education, qualifications, certifications, and work location. Comprehensive medical and prescription drug coverage, with low employee premiums. Company-sponsored Health Savings Account (HSA) contributions. Dental and vision insurance. 401(k) retirement savings plan with a significant employer contribution match. Paid time off, starting with two weeks accrued monthly. 12 paid company holidays annually. 48 hours of personal and sick time, subject to applicable state requirements. Company-paid life insurance and disability insurance. Employee assistance, financial wellness, and other well-being programs. Tuition reimbursement and access to internal learning and development resources. Employee referral bonus program. Pet insurance. Flexible working hours or remote work arrangements where available for eligible positions. Benefits available from the first day of employment, subject to applicable eligibility requirements. Opportunities for professional development within a collaborative international environment.