ApplySarthiRenewals Manager, EMEA
Coursera
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Skills named in this job
Read from the description itself, not inferred.
This role on the market
58 open renewals roles across 38 companies are on ApplySarthi right now, most of them in Bengaluru (1).
- KYC Markets Renewals Middle Office Associate/Senior AssociateJPMorgan
- Renewals SpecialistSmartBear
- Senior Sales Specialist, Cloud Renewals and ExpansionsOracle
- Senior Renewals Account ManagerJobgether
- Regional Manager, RenewalsMinitab
What renewals roles keep asking for: Customer success (72%), Salesforce (47%), Account management (45%), CRM (43%), SaaS (40%), B2B (19%), Excel (16%), Stakeholder management (16%) — counted across their open postings here.
Account management jobs · Customer success jobs · SaaS jobs · Salesforce jobs
Coursera has 30 open roles listed here.
- Customer Success Specialist (Turkish Speaking) - 11-Month Fixed-Term Contract
- Senior Workplace Associate
- Growth Enterprise Account Executive
- Staff Product Manager
- Udemy Senior Sales & Solutions Engineer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for renewals roles keep coming back to Customer success, Salesforce, Account management, CRM. Practise those questions before you sit with Coursera.
Questions you are likely to be asked
- Why do you want to join Coursera?
- What is your experience with Customer success? Tell me one thing you learned the hard way.
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
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Practise the Renewals Manager, EMEA at Coursera interview free →About Coursera + Udemy
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.
Why join us now?
AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.
Shape what comes next
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
About this role:
We’re looking for a Renewals Manager to help us grow our revenue base and maintain best-in-class retention across EMEA. You’ll own a portfolio of 150+ enterprise renewals and act as the main contact for your customers, bringing a customer success mindset to every conversation.
Working closely with Customer Success and Account Executives, you’ll own the renewal process end to end, from strategy and planning through negotiation and contract execution. Your goal is on-time renewals and strong dollar-over-dollar renewal rates, and you’ll use each renewal as a chance to identify and drive upsells.
About your skills:
Account Management
Managing a portfolio of 150+ enterprise renewals while coordinating with Customer Success, Account Executives, Finance and Legal to meet customer needs.
Customer Retention
Building lasting customer relationships and spotting at-risk accounts early, so that every renewal drives repeat business and loyalty.
Account Strategy
Planning renewal scenarios with Customer Success Managers and Account Executives to maximise retention, multi-year commitments and growth.
What you’ll be doing:
- Own the end-to-end renewal process for a portfolio of 150+ enterprise customers, from early planning through contract execution
- Build renewal strategies with the Customer Success Manager and Account Executive for each client, engaging customers early to drive on-time renewal and growth
- Close multi-year subscription renewals and identify upsell opportunities alongside Customer Success and Account Executives
- Negotiate terms directly with customers’ procurement, legal and finance teams, and spot at-risk accounts early to retain them
- Prepare proposals, renewal rate calculations and contracts, working with Finance and Legal to make sure everything is accurate and in line with company policy
- Maintain a 4-month rolling forecast in Salesforce and report to senior management on goal attainment, with recommended course corrections
Qualifications:
- 3-4 years of B2B SaaS renewals experience working with enterprise customers
- Proven track record managing a large book of business, closing renewals, driving growth with Sales colleagues, and spotting at-risk accounts early to prevent churn
- Demonstrated ability to negotiate complex deals and work through contract and budget processes while maintaining strong client relationships
- Excellent time management and attention to detail, with the ability to prioritise multiple competing deadlines
- Experience with Salesforce (Gainsight is a plus)
- Experience working across teams in fast-paced environments and helping build scalable processes
Compensation
At Coursera, we offer competitive, zone-based pay aligned to your location, experience, and role level. Our total rewards package goes beyond salary, with comprehensive health and wellness benefits, bonus and RSU equity programs, and global perks designed to help you grow and thrive wherever you are.
This role is only available for hire in the UAE.
Posting Date
Posting Date: October 22, 2026
Application Window: October 22 - November 5, 2026
We anticipate the application window will be open until November 5 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.
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If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.
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Listed on greenhouse · posted 2026-10-22. ApplySarthi collects openings and links to application pages; the role is advertised by Coursera, not by us.