ApplySarthiAccount Lead - C4B
Coursera
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This role on the market
6,625 open account roles across 533 companies are on ApplySarthi right now, most of them in Bengaluru (120), Mumbai (51), Delhi NCR (39).
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What account roles keep asking for: SaaS (26%), Salesforce (20%), Customer success (19%), CRM (17%), Account management (16%) — counted across their open postings here.
Account management jobs · CRM jobs · Customer success jobs · SaaS jobs
Coursera has 19 open roles listed here.
- AI Specialist II
- Promotions Marketing Manager
- Senior Integrated Campaign Manager
- Social Media Community Manager
- Senior Counsel, Strategic Partnerships
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for account roles keep coming back to SaaS, Salesforce, Customer success, CRM. Practise those questions before you sit with Coursera.
Questions you are likely to be asked
- Why do you want to join Coursera?
- What is your experience with Customer success? Tell me one thing you learned the hard way.
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
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Practise the Account Lead - C4B at Coursera interview free →About Coursera + Udemy
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog.
Why join us now?
AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.
Shape what comes next
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.
Job Overview:
As an Account Lead, you will own the full customer lifecycle: acquiring net-new enterprise logos, expanding and renewing installed accounts, and serving as a strategic advisor to executive stakeholders. You will build and execute territory and account plans, run a transparent and repeatable sales process, collaborate closely with Customer Success, and act as the voice of the customer across Coursera. Your success will be measured by new ARR, renewals, expansion revenue, and forecast accuracy.
This role directly advances Coursera’s mission by helping enterprises build skills at scale while driving sustainable growth through both acquisition and expansion.
Responsibilities:
New Business Acquisition
- Generate pipeline via social selling, networking, events, & outbound prospecting.
- Build and execute a strategic territory plan to move the pipeline through the funnel and close deals.
- Drive multi-threaded engagement across target accounts; lead consultative discovery and solution mapping.
- Consistently meet/exceed quarterly and annual new ARR quotas and maintain accurate, timely forecasts.
- Leverage industry and L&D/HR trends to articulate Coursera’s differentiated value
Account Growth and Renewals
- Own renewals and expansion within assigned accounts; deliver NRR and GRR targets.
- Build and execute an account penetration strategy, leveraging internal champions, referrals and prospecting efforts to extend relationships into new buying centers.
- Partner with Customer Success to link learning to business outcomes; run executive QBRs and success plans.
- Identify, prioritize, and close upsell and cross-sell opportunities across business units and regions.
- Build and deepen relationships with C‑suite and functional buyers; negotiate multi-year, multi-solution agreements.
Cross-Functional, Strategic, and Operational
- Act as the voice of the customer with product, content, engineering, business development, and legal to influence roadmap, packaging, and deal structures.
- Maintain rigorous pipeline hygiene, weekly activity/health metrics, and stage-by-stage conversion discipline in CRM.
- Collaborate internally to configure solution designs, craft proposals/quotes, and shepherd contracts through legal and finance processes.
- Represent Coursera at customer meetings, events, and trade shows; travel up to 25%.
Basic Qualifications:
- 10+ years selling Enterprise SaaS into large/complex/global accounts, spanning both new logo acquisition and account management/renewals, with consistent overachievement of quarterly and annual targets.
- Proven success exceeding $1M+ annual quota, accurate forecasting, and closing complex, multi-stakeholder deals.
- Experience selling to C‑suite and functional leaders (e.g., CHRO, CLO, CIO, business unit heads).
- Strong collaboration with Customer Success to articulate and deliver business outcomes from learning programs.
- Excellent communication, executive presence, analytical and creative problem-solving, organization, and time management.
- Entrepreneurial drive; thrives in fast-moving, quickly changing environments.
- Ability to travel up to 25%.
Preferred Qualifications
- Enterprise SaaS experience in EdTech, HR Tech, or selling to HR/L&D and functional buyers.
- Demonstrated record of expansion in install base through upsell and cross-sell.
- History of securing multi-year enterprise agreements and managing global rollouts.
- Thought leadership in workforce transformation, skills, and learning strategy.
- Salesforce proficiency and strong operational rigor in pipeline, forecasting, and deal reviews.
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To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.
If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form.
Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.
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Listed on greenhouse · posted 2026-09-28. ApplySarthi collects openings and links to application pages; the role is advertised by Coursera, not by us.