KYC Team Leader
Payoneer
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This role on the market
1,277 open leader roles across 135 companies are on ApplySarthi right now, most of them in Delhi NCR (42), Bengaluru (39), Hyderabad (11).
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Payoneer has 101 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
1,277 open leader roles are hiring right now across 135 companies, mostly in Delhi NCR — so the questions repeat. Practise them before you sit with Payoneer.
Questions you are likely to be asked
- Why do you want to join Payoneer?
- What is your experience with Stakeholder management? Tell me one thing you learned the hard way.
- What is a weakness you are working on, and how?
- Tell me about yourself, and why this role is the right next step.
- Tell me about a problem you solved at work that you are proud of.
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Practise the KYC Team Leader at Payoneer interview free →About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
Payoneer is looking for an KYC Team Leader, to be based in Bangalore, India
What’s the job?
Are you an energetic, motivated self-starter who can learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you?
- People Development: Manage and develop a team of backend support associates, including KYC (Know Your Customer), ensuring they meet career development goals.
- Operation Excellence: carry SLA targets and customer support matrix, enhance the team’s capability through quality and training initiatives.
- Customer Experience: Understand end-to-end customer experience and map best practices in the market, identify gaps and operational process opportunities, and drive continuous improvements to better meet business needs.
- Stakeholder Management: Collaborate with various business departments and operational departments, including customer care, risk, and compliance.
We’re looking for:
- Bachelor’s degree holders
- 6+ years’ experience in the operation or customer support field, 2+ years in working in KYC and working with multiple stakeholders
- Finance, Banking and Fintech operations management experiences would be a great advantage.
- Fintech/banking/financial industry background (especially with online payment process experience) would be an advantage.
- Ability to communicate/interact with management and key stakeholders.
- Hands-on experience and attention to details
- Proficient English skills – Spoken & written. And speaking knowledge of Hindi is desirable.
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
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Listed on greenhouse · posted 2026-06-25. ApplySarthi collects openings and links to application pages; the role is advertised by Payoneer, not by us.