ApplySarthiCustomer Lifecycle Program Manager
Payoneer
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This role on the market
268 open lifecycle roles across 91 companies are on ApplySarthi right now, most of them in Mumbai (21), Bengaluru (13), Hyderabad (10).
- Payment Lifecycle Manager - Vice PresidentJPMorgan · mumbai
- Supply Chain Manager, New Product Introduction and Lifecycle ManagementAbbott
- Senior Associate, PX, GWE, Asset Lifecycle Management LeadPfizer
- Content Lifecycle Planning SpecialistPlayStation Global
- Lifecycle Operations ManagerSoFi
What lifecycle roles keep asking for: CRM (16%), AWS (14%) — counted across their open postings here.
Customer success jobs · Salesforce jobs
Payoneer has 111 open roles listed here.
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- Senior Ops Tech Specialist
- Workforce Planning Senior Managerbengaluru
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for lifecycle roles keep coming back to CRM, AWS. Practise those questions before you sit with Payoneer.
Questions you are likely to be asked
- Why do you want to join Payoneer?
- What is your experience with Customer success? Tell me one thing you learned the hard way.
- Tell me about a product decision you made with incomplete data.
- How do you decide what goes into the next release and what waits?
- Walk me through a feature you shipped. How did you know it worked?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Customer Lifecycle Program Manager at Payoneer interview free →About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
As a Scale Engagement Portfolio Manager, you will enable Customer Success teams to drive customer retention and growth by delivering scalable processes, operational excellence, and successful execution of strategic initiatives. You will partner with Regional CS Leadership while leading global programs, bridging global strategy with regional execution to improve customer outcomes and business performance.
What You'll Do
- Design and run lifecycle programs: onboarding, adoption nudges, renewal, win-back, tied to journey stages and triggers.
- Work through digital motion: in-app guides, email/automation sequences, webinars, help content, community, not calls per account.
- Use data and health scores to segment and prioritize, then intervene only where signals warrant (at-risk, expansion-ready).
- Partner with Ops, Marketing, and Product to build the plays and measure what moves the metrics.
- Drive adoption of new processes, systems and tooling to ensure excellence in execution and tracking activities.
- Analyze business performance and identify opportunities to improve efficiency, scalability, and customer outcomes.
- Lead the Training agenda of the regional team ensuring that we cover all the gaps to increase their effectiveness (new tool adoption, product training, commercial speech, pricing analysis, etc.).
Who You Are
- 5+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Consulting, or a similar role.
- Proven experience leading cross-functional projects in a global organization.
- Strong project management, analytical, and stakeholder management skills.
- Data-driven, proactive, and comfortable working in a fast-paced environment.
- Experience with building AI tools is a strong advantage.
Experience with Salesforce and business intelligence tools is a strong advantage
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
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Listed on greenhouse · posted 2026-06-12. ApplySarthi collects openings and links to application pages; the role is advertised by Payoneer, not by us.