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Principal Partner Success Specialist, ASP Customer Success

Amazon Web Services

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This role on the market

3,286 open customer roles across 456 companies are on ApplySarthi right now, most of them in Bengaluru (65), Delhi NCR (40), Hyderabad (36).

What customer roles keep asking for: Customer success (32%), SaaS (20%), Account management (18%), Stakeholder management (14%), Excel (13%), CRM (13%) — counted across their open postings here.

AWS jobs · Customer success jobs · Product management jobs

Amazon Web Services has 2,265 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for customer roles keep coming back to Customer success, SaaS, Account management, Stakeholder management. Practise those questions before you sit with Amazon Web Services.

Questions you are likely to be asked

  1. Why do you want to join Amazon Web Services?
  2. What is your experience with AWS? Tell me one thing you learned the hard way.
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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As a Partner Success Specialist (PSS) within the AWS Specialists & Partners (ASP) org, you will be responsible for scaling AWS's customer success methodologies across our partner ecosystem to drive measurable Basic qualifications: - 10+ years of product or program management, product marketing, business development or technology experience - 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience - Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with end to end product delivery - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner Preferred: - Experience owning technology products - Knowledge of key technology and market trends - Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines - Experience with AWS services or other cloud offerings - Experience working with, presenting to and influencing senior executives up to VP level - Knowledge of cloud computing services or deployment architecture - 7+ years of building profitable partner ecosystems experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, San Francisco - 178,100.00 - 240,900.00 USD annually USA, MN, Minneapolis - 161,900.00 - 219,000.00 USD annually USA, NY, New York - 178,100.00 - 240,900.00 USD annually USA, TX, AUSTIN - 161,900.00 - 219,000.00 USD annually USA, VA, Herndon - 161,900.00 - 219,000.00 USD annually USA, WA, Seattle - 161,900.00 - 219,000.00 USD annually

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Listed on amazon · posted 2026-10-05. ApplySarthi collects openings and links to application pages; the role is advertised by Amazon Web Services, not by us.