Change & Release Manager, AWS ProServe UKGI

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Change & Release Manager to join our team and lead the delivery of complex cloud solution projects. Basic qualifications: - Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership - Demonstrable experience in a Change and Release Management role within large-scale IT transformation, data centre migration, or cloud adoption programmes. - Strong working knowledge of ITIL service management frameworks, particularly Change Enablement, Release Management, and Deployment Management. - Experience governing change and release processes in an AWS or public cloud environment, with practical understanding of cloud-native deployment patterns and tooling. - Proven ability to chair Change Advisory Board (CAB) meetings and manage complex change schedules across multiple delivery teams and suppliers. - Experience operating within a prime contractor or managed service provider model, ideally within UK public sector or government programmes. - Strong risk assessment skills, with the ability to evaluate change impact and apply proportionate governance controls. - Experience with stage-gated release processes and the production of supporting evidence packs for assurance and audit purposes. - Familiarity with CI/CD pipelines, infrastructure as code, and DevOps practices within a governed environment. Preferred: - cloud certification like AWS Cloud Practitioner or AWS Solutions Architect - Associate - ITIL v4 Foundation or higher certification. - Familiarity with ServiceNow or equivalent ITSM tooling as used within HMRC. - Experience with HMRC or other UK government department programmes. - Knowledge of security and compliance requirements relevant to UK public sector (e.g., SC clearance environment). - Experience with automated testing frameworks and release validation tooling. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.