Senior Software Engineer II- Salesforce

Company Summary First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML. Job Summary We are looking for a skilled Salesforce Developer to design, develop, integrate, and support scalable Salesforce solutions. The role requires strong hands-on experience in Apex, Lightning Web Components, Aura, Salesforce Flows, SOQL/SOSL, and REST/SOAP integrations . The ideal candidate will work closely with business stakeholders and customer teams to understand requirements, translate them into technical solutions, participate in design discussions, and support solution reviews. This role also involves production support, incident management, troubleshooting, performance monitoring, and release/deployment activities. Key Responsibilities Design, develop, and maintain Salesforce solutions using Apex, LWC, Aura, SOQL, and SOSL . Build and manage Salesforce Flows including Screen Flows, Record-Triggered Flows, and Scheduled Flows. Collaborate with business stakeholders to gather requirements, analyze existing functionality, and translate needs into scalable technical solutions. Participate in solution design discussions, customer review calls, status updates, and technical query resolution. Integrate Salesforce with external systems using REST and SOAP APIs . Provide production support, including incident management, bug fixes, root cause analysis, data fixes, and hotfixes. Monitor application performance and ensure reliability, availability, security, and scalability. Follow Salesforce coding, security, and performance best practices. Perform code reviews and mentor junior developers. Manage deployments using Salesforce DX, Git, and CI/CD pipelines . Leverage AI-powered tools such as Agentforce AI, ChatGPT, GitHub Copilot, and Cursor to improve development productivity. Required Skills 5 – 8 years of Salesforce development experience . Strong hands-on expertise in Apex, LWC, Aura, SOQL/SOSL, and Salesforce Flows . Experience with REST/SOAP APIs and external system integrations. Good understanding of Salesforce security model, governor limits, data model, and performance optimization. Experience in production support, incident management, troubleshooting, and deployments. Working knowledge of Salesforce DX, Git, and CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps. Strong communication, problem-solving, analytical, and stakeholder management skills. Preferred Skills Salesforce certifications such as Platform Developer I/II, Administrator and App Builder . Exposure to Agentforce AI and AI-based development tools. Experience with Jira, Service First , or similar ticketing tools. Basic knowledge of DocuSign user management, document management, and configuration . Experience mentoring junior developers and working in agile delivery teams. Technology Stack Salesforce: Apex, LWC, Aura, SOQL, SOSL, Salesforce Flows Integration: REST APIs, SOAP APIs, external integrations DevOps: Salesforce DX, Git, Jenkins, GitHub Actions, Azure DevOps AI Tools: Agentforce AI, ChatGPT, GitHub Copilot, Cursor Other: DocuSign, Jira, Service First FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.