Salesforce Administrator

As a Salesforce Administrator reporting to the Salesforce Team Lead, you'll play a critical role in managing and evolving Nasdaq's Salesforce instance for our Analytics business (eVestment), driving platform adoption, and solving real business problems for users across the globe. You'll thrive in this position if you're detail-oriented, solutions-driven, and passionate about all things Salesforce. Someone who loves translating business needs into efficient, scalable configurations and bringing clarity to a fast-paced, global environment. This is a permanent, full-time role based in Bonifacio Global City, Taguig, following a hybrid work model (at least 2 in-office days per week). Candidates must be amenable to work night shift (8PM–5AM). Key Responsibilities Administer Salesforce (Sales and Service Cloud in Lightning), providing daily support including user inquiry triage, bulk data updates, and permission management. Build and maintain flows, validation rules, and complex reports while supporting new feature rollouts and troubleshooting. Collaborate with the Salesforce team to shape the platform's internal vision, identifying opportunities for smarter, more scalable solutions. Partner with the Operations group to prioritize and execute the feature backlog, analyzing root causes of incidents to design efficient, low-maintenance fixes. Drive user adoption and maintain high standards for data security and audit compliance across the organization. What You'll Bring Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. 3+ years of experience as a Salesforce Administrator, with active Salesforce Administrator certification. Deep technical knowledge of Salesforce features (Sales and Service Cloud, Einstein, Flows, Validation Rules, etc.) and strong project management skills. Proven ability to manage competing priorities and deadlines with a positive, solutions-oriented attitude. Excellent communication skills, with the ability to explain technical concepts to audiences of varying Salesforce proficiency. Nice to Have Advanced Administrator or Platform App Builder Certification. Experience with Pardot and Zuora. Experience with Agentforce. Benefits & Rewards We offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable). This includes HMO coverage for you and your dependents, an employee stock purchase plan, equity grant, retirement plan, annual bonus, free counseling sessions, and subscriptions to e-learning, fitness, and wellness platforms. We utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees. For more information, visit Nasdaq Benefits & Rewards Career Page. Come as You Are Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities. We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated. We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.