Senior Salesforce Business Analyst

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Who is CAT Digital? What do we do? Big machines require big thinking. Are you looking for your next big challenge? Cat® Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over one million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better world. Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and do the work that really matters. Join Us. Job Opportunity: We are seeking talented individuals to join our team to help us establish our presence, organization, culture, which will drive our digital product development efforts. As a member of our team, you will have the opportunity to work with cutting-edge technologies and collaborate with top professionals working on very high impact and visibility products. Don't miss this chance to join and support digital innovation for a global leader in heavy machinery! What will you do? As a Senior Salesforce Business Analyst, you will strongly contribute to vision and product development through high end Caterpillar product portfolio and be responsible for the following: Managing the day-to-day activities of projects, including overseeing project responsibilities and schedules. Developing contingency plans for potential risks. Directing and motivating project team. Evaluating and managing deliverables to ensure that service expectations are achievable, developed, and met. Providing support in correctly capturing work items in MS Azure DevOps. Defining Business Features based on provided research and dealer / customer interviews Assisting with product backlog definition and clarification. Understanding capacity and resources for programs/quarters. Estimating proper delivery dates on Epics and Features, incl. management of commitment to business. Produce reports, status slides, production process documentation, status updates, etc. Acquiring solid understanding of high-level project details and representing the team in variety of cross-functional status and planning meetings with wider organization. Working directly on complex application/technical problem identification and resolution. This position works directly with Slovakia based engineering leadership and Caterpillar in the US. What you have: Strong knowledge of agile methodologies and roles such as Scrum, SAFe, Kanban, Scrum Master, Business Analyst, and Product Owner rules and guidance. Strong knowledge of production processes, quality control, and other techniques for maximizing the effective output of scrum/sprint teams. Strong knowledge of business and management principles involved in strategic planning, resource allocation, and production methods. Strong knowledge of computer software, such as Microsoft Azure DevOps, etc. Exceptional verbal and written communication skills and ability to engage effectively at all levels of the organization, to both technical and non-technical audiences. Ability to work independently or collaboratively in a complex, rapidly changing, and culturally diverse environment. Passion for technology and eagerness to contribute to a team-oriented environment. Strong ability to work independently and good time management skills. Strong leadership and mentoring skills are necessary to guide a team through production and research processes. Top Candidates will also have: PSM, PSPO, PAL-E or SAFe related certification PMI or PMP certification preferred. Financial industry background is a plus Experience with Salesforce Platform / Experience Cloud Knowledge Salesforce Sales & Service Support, Experience Cloud Support, Salesforce Administrator or Business Analyst Certification What we offer: At Cat Digital, we are committed to fostering a culture of innovation and continuous learning, and we believe in investing in the development of our employees. As a member of our team, you will have access to a wide range of training and development opportunities, as well as very competitive compensation and benefits packages, like: From 4 402 up to 5 500 euros / month gross Performance related annual cash incentive Pension plan 5 days of extra vacation above the legislative requirement Attractive Life insurance 1 Volunteering Day Multisport Card Take the chance to apply now for this position at Cat Digital Slovakia branch! Contract type: Full-time Place of work: Kosice, Slovakia Additional Information: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status. ​ Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.​ Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit https://www.caterpillar.com/en/careers/why-caterpillar.html​ Follow us on Facebook, LinkedIn, and YouTube. #LI Base Minimum Pay: €41,736.00 Please note that salary is only one component of the total compensation and benefit package available at Caterpillar. Posting Dates: October 2, 2026 - November 5, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community .