ApplySarthiSaaS Product & Customer Success Executive
Virtukart Technology
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This role on the market
3,164 open customer roles across 394 companies are on ApplySarthi right now, most of them in Delhi NCR (58), Bengaluru (55), Hyderabad (36).
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What customer roles keep asking for: Customer success (29%), SaaS (17%), Account management (16%) — counted across their open postings here.
Customer success jobs · SaaS jobs
Virtukart Technology has 3 open roles listed here.
- Sales Executive - SaaShyderabad
- Sales Lead — Founding Sales Opportunityhyderabad
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management. Practise those questions before you sit with Virtukart Technology.
Questions you are likely to be asked
- Why do you want to join Virtukart Technology?
- What is your experience with SaaS? Tell me one thing you learned the hard way.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the SaaS Product & Customer Success Executive at Virtukart Technology interview free →# SaaS Product & Customer Success Executive **Location:** Remote — India **Type:** Full-time **Experience:** 2–3 years **Salary:** Starting from ₹20,000/month We’re looking for a **SaaS Product & Customer Success Executive** who can deeply understand our product, test new features, onboard customers, train them, and help them successfully use the product in their day-to-day business. ### What You'll Do * Learn and understand the product thoroughly * Test new features, identify bugs, and share feedback with the product/engineering team * Onboard new customers and guide them through the product * Conduct product training and demos for customers * Understand customer requirements and help them configure/use the product effectively * Assist customers throughout their product journey * Troubleshoot basic product-related issues and coordinate with the technical team when required * Collect customer feedback and identify opportunities to improve the product experience * Create simple user guides, training material, and FAQs * Track customer onboarding and follow-ups ### What We're Looking For * **2–3 years of experience in SaaS products** * Previous experience in **Customer Success, Product Support, Product Operations, QA, or SaaS implementation** * Strong understanding of SaaS products and customer workflows * Good communication and customer-handling skills * Ability to learn and understand products quickly * Comfortable testing products and identifying issues * Patient and confident while training customers * Good problem-solving and troubleshooting skills * Ability to work independently in a startup environment ### Compensation **Starting salary: ₹20,000/month** Salary growth will be based on **product knowledge, customer handling, ownership, and performance**. ### The Ideal Person Someone who can **understand the product → test it → explain it → train customers → solve their problems → and make sure they successfully adopt the product.** If you enjoy working with SaaS products and customers and want to take ownership of the complete customer journey, **we’d love to hear from you.**
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Check my match →Similar open roles
- Sales Lead — Founding Sales OpportunityVirtukart Technology · hyderabad
- Sales Executive - SaaSVirtukart Technology · hyderabad
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Listed on wellfound · posted 2026-09-27. ApplySarthi collects openings and links to application pages; the role is advertised by Virtukart Technology, not by us.