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Associate Principal Engineer, ServiceNow(CMDB,ITOM,ITSM)

Nagarro

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132 open servicenow roles across 31 companies are on ApplySarthi right now, most of them in Bengaluru (18), Hyderabad (14), Delhi NCR (5).

What servicenow roles keep asking for: ServiceNow (53%), Stakeholder management (25%), Agile (20%), JavaScript (17%) — counted across their open postings here.

ServiceNow jobs

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Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

Interviews for servicenow roles keep coming back to ServiceNow, Stakeholder management, Agile, JavaScript. Practise those questions before you sit with Nagarro.

Questions you are likely to be asked

  1. Why do you want to join Nagarro?
  2. What is your experience with ServiceNow? Tell me one thing you learned the hard way.
  3. Describe a time a deadline forced a trade-off in quality. What did you choose and why?
  4. How would you design an API for a feature you have worked on?
  5. What do you do when a production issue happens on your code?

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REQUIREMENTS: Experience: 9+years Strong experience in ServiceNow ITSM, ITOM, CMDB, Service Mapping, and Integrations Hands-on experience in designing and implementing ServiceNow integrations Strong understanding of ServiceNow platform architecture and best practices Experience in implementing and supporting ITSM and ITOM solutions Experience in CMDB management and Service Mapping implementation Experience in other ServiceNow modules such as SPM, GRC, or HRSD ITIL knowledge is preferred ServiceNow certification in any module is preferred Ability to understand business requirements and translate them into technical solutions Experience in developing technical solutions and performing integration testing Strong problem-solving, communication, and stakeholder management skills Ability to work effectively in a global delivery environment RESPONSIBILITIES: Work with the ServiceNow team to implement ServiceNow solutions across global locations Provide technical expertise in ServiceNow ITSM and ITOM modules Design, develop, and implement ServiceNow integrations with enterprise applications Understand business needs and align them with standardized processes and solution design Prepare technical specifications and implementation documents Develop and implement technical solutions on the ServiceNow platform Configure and customize ServiceNow applications based on business requirements Support CMDB implementation, maintenance, and optimization activities Implement and support Service Mapping solutions Perform component integration testing and ensure quality delivery Collaborate with cross-functional teams to ensure successful project delivery Troubleshoot and resolve technical issues on the ServiceNow platform Ensure adherence to ServiceNow best practices and continuous improvement initiatives Participate in design reviews, code reviews, and provide technical recommendations Bachelor’s or master’s degree in computer science, Information Technology, or a related field

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Listed on smartrecruiters · posted 2026-09-09. ApplySarthi collects openings and links to application pages; the role is advertised by Nagarro, not by us.