ApplySarthiTool Service & Support Specialist
Nokia
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- Why do you want to join Nokia?
- What is your experience with CSS? Tell me one thing you learned the hard way.
- Tell me about feedback from customers that you passed on to the product team.
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
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Practise the Tool Service & Support Specialist at Nokia interview free →The role is to create the needed business and operational performance reporting and dashboards of the contract and to assist the departmental Manager in the follow up of the E2E Quality of Service issues, Key Performance Indicators and Service Levels as defined in the contract. These reporting and analysis includes also Nokia internal support to operational teams. Reporting Developer\Tools Support engineer has a strong understanding of: He/she understands the functional layers of integrated communication networks and has a broad understanding of the underlying technologies. He/she has experience in real time QoS monitoring and reporting requirements and is used to a constantly changing environment. He/she is able to relate impacting issues and risks to customer and understand their business implications. Has experience in collating and interpreting data and providing key recommendations of actions impacting the future network quality outcomes. Very good SQL DB knowledge Experience with PHP programming language (minimum 2 years) Web-based programming, minimum 2 years’ experience ( AJAX, JAVASCRIPT, HTML, CSS)
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Listed on oraclehcm · posted 2026-10-08. ApplySarthi collects openings and links to application pages; the role is advertised by Nokia, not by us.