ApplySarthiTechnical Care Specialist
Nokia
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This role on the market
652 open care roles across 71 companies are on ApplySarthi right now, most of them in Delhi NCR (37), Hyderabad (14), Kolkata (6).
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Nokia has 617 open roles listed here.
- Sr. Product Test Capability Engineer
- Staff QA Engineer
- Optical Engineer
- Staff Optical Engineer
- Principal QA Engineer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
652 open care roles are hiring right now across 71 companies, mostly in Delhi NCR — so the questions repeat. Practise them before you sit with Nokia.
Questions you are likely to be asked
- Why do you want to join Nokia?
- Tell me about a problem you solved at work that you are proud of.
- Tell me about a time you disagreed with your manager. What happened?
- Where do you want to be in three years?
- What is a weakness you are working on, and how?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Technical Care Specialist at Nokia interview free →The Technical Care Specialist supports customers across technical support, operations, maintenance, network activities, and training, contributing to revenue growth and customer satisfaction throughout service lifecycle phases and stakeholders per service agreements, acting as the first contact for software and hardware issues, ensuring service readiness, advising product teams on serviceability, and escalating key issues as needed. You have: Bachelor’s Degree with 8 to 10 Years of Experience in SDH and basic LAN/WAN/Networking concepts. Provide technical support for Nokia 1830 PSS (OTN) products, diagnosing and resolving customer issues remotely or on-site when required. Ensure customer satisfaction by meeting SLA commitments and maintaining strong customer focus. Reproduce customer issues in lab environments and analyze test specifications to support product recommendations. It would be nice if you also had: Coordinate with product experts and global TSC, Optics L3 TEC, Services PLM, and other Nokia teams to ensure high-quality service delivery. Participate in 24×7 hotline rotation, managing incident handling, escalation, and resolution. Drive improvement initiatives, share technical leadership with peers, and engage in proactive customer training or network health checks. Apply strong expertise in DWDM, OTN, and GMPLS while working effectively in cross-functional, multicultural teams.
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Listed on oraclehcm · posted 2026-07-31. ApplySarthi collects openings and links to application pages; the role is advertised by Nokia, not by us.