ApplySarthiSupport Engineer 2
Oracle
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This role on the market
2,899 open support roles across 437 companies are on ApplySarthi right now, most of them in Bengaluru (140), Hyderabad (92), Pune (52).
- AI Specialist (Technical Support Representative)IBM
- Bilingual/ Mandarin Technical Account Manager, ES - CN-AWS, ES - CN, AWS Enterprise SupportAmazon Web Services
- Ops Support Expert, NASC, North America Supply Chain (NASC)Amazon · bengaluru
- Second Line Support Engineer, VeeqoVeeqo
- Pharmacy Support AnalystCardinalhealth
What support roles keep asking for: Linux (15%), AWS (14%) — counted across their open postings here.
Oracle has 2,357 open roles listed here.
- Senior Customer Service Specialist
- Senior Manager, Core Infrastructure Engineering
- Principal Applied Scientist (OCI/GenAI)
- Senior Software Engineer, Core Infrastructure
- Support Engineer 1
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS. Practise those questions before you sit with Oracle.
Questions you are likely to be asked
- Why do you want to join Oracle?
- How do you explain a technical problem to a customer who is not technical?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Support Engineer 2 at Oracle interview free →Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving known issues encountered with assigned Oracle product(s). Collaborates with internal teams to report and contribute to the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and begins to create Knowledge Base articles and/or troubleshooting guides for resolved issues. Consults internal teams and stakeholders on diverse customer situations and technical issues. Begins to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and identities and begins to recommend enhancements to existing support processes, workflows, guidelines, and best practices.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
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Listed on oraclehcm · posted 2026-10-20. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.