ApplySarthiSupport Engineer 1
Oracle
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This role on the market
2,558 open support roles across 350 companies are on ApplySarthi right now, most of them in Bengaluru (133), Hyderabad (88), Pune (44).
- Technical Service Support - part-time role (Early in Career Program)Roche
- Technology Support Lead, Athena CoreJPMorgan
- SharePoint Online Sr Operational Support AnalystAutodesk · bengaluru
- Field Technical SupportHp
- Responsable Senior Support Utilités H/F - CDIGsk
What support roles keep asking for: Linux (14%), AWS (13%) — counted across their open postings here.
Support Engineer jobs in India · Remote Support Engineer jobs
Oracle has 2,244 open roles listed here.
- Senior Manager, Platform Software Engineering
- Principal Software Engineer, Core Infrastructure
- Principal Software Engineer
- Senior Principal Software Developer
- Senior Principal Software Engineer
Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for support roles keep coming back to Linux, AWS. Practise those questions before you sit with Oracle.
Questions you are likely to be asked
- Why do you want to join Oracle?
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
- Tell me about feedback from customers that you passed on to the product team.
Prep Sarthi gives you a free mock interview: an AI interviewer asks you questions like these out loud, from your own CV and this job, and shows your score and your weakest answer.
Practise the Support Engineer 1 at Oracle interview free →Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report and support the resolution of routine design, reliability, and maintenance issues. Maintains service request and/or product documentation and learns to create Knowledge Base articles and/or troubleshooting guides for resolving issues. Provides assistance to internal teams and stakeholders on diverse customer situations and technical issues. Learns to leverage automation/tooling (e.g., A.I. Assistance) to discover root causes of common issues and begins to identify potential enhancements to existing support processes, workflows, guidelines, and best practices.
Match this job to your CV
ApplySarthi scores your CV against this role, shows the skills you are missing, and writes a tailored version for the application.
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Listed on oraclehcm · posted 2026-09-16. ApplySarthi collects openings and links to application pages; the role is advertised by Oracle, not by us.