ApplySarthi

SAP SD

Zensar

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Questions you are likely to be asked

  1. Why do you want to join Zensar?
  2. What is your experience with SAP? Tell me one thing you learned the hard way.
  3. What is a weakness you are working on, and how?
  4. Tell me about yourself, and why this role is the right next step.
  5. Tell me about a problem you solved at work that you are proud of.

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🔹 Role Overview Zensar is looking for an experienced SAP SD Consultant to support AMS (Application Management Services) engagements. The role involves L2/L3 production support, incident/problem management, minor enhancements, and continuous improvement for global SAP SD landscapes in a 24x7, SLA‑driven environment . Required Skills 🔧 SAP SD Functional Expertise Strong hands‑on experience in: Sales Order Management Pricing & Condition Technique Delivery, Shipping & PGI Billing & Invoicing Returns, Credit/Debit Memo processing Strong understanding of end‑to‑end O2C (Order‑to‑Cash) process 🔧 AMS / Support Experience 3–5+ years in AMS / support projects Experience working in ITIL‑based, SLA‑driven environments Hands‑on with ticketing tools (ServiceNow, Remedy, JIRA) 🔹 Preferred Skills (Zensar Focus) ✅ Exposure to S/4HANA SD support ✅ Knowledge of global rollout / multi‑country templates ✅ Basic awareness of Output Management (BRF+, Adobe Forms) ✅ SAP SD Certification (good to have) 🔹 Soft Skills Strong client communication & stakeholder management Ability to work under high‑pressure AMS environments Excellent analytical, troubleshooting, and documentation skills Willingness to support shift‑based / global support model 🔹 Key Deliverables (Zensar Expectations) ≥95% SLA & KPI adherence Reduction in recurring incidents High CSAT (Customer Satisfaction Score) Complete audit‑ready documentation

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Listed on oraclehcm · posted 2026-09-19. ApplySarthi collects openings and links to application pages; the role is advertised by Zensar, not by us.