Product Specialist

The Implementation Specialist is responsible for managing the successful implementation of Medicare reporting solutions for clients across a range of business and technical environments. This role serves as a key liaison between business and technical clients and internal teams to understand client requirements, configure solutions, support data integrations, and guide implementations from initial planning through production. The ideal candidate combines strong client-facing and project management skills with technical knowledge of APIs, data integration, and system-to-system connectivity. The Implementation Specialist must be comfortable working with both business stakeholders and technical stakeholders responsible for integrating their systems with the reporting solution. Required Qualifications Bachelor's degree or equivalent education and experience. 3+ years in software implementation, systems integration, business analysis, technical consulting, or a related field. Client-facing experience in a technology or SaaS environment. Working knowledge of REST APIs and system integrations. Experience with JSON and/or XML data structures. Ability to interpret API documentation and technical specifications. Strong analytical and problem-solving skills. Strong written and verbal communication with technical and non-technical audiences. Strong organizational and project management skills to balance multiple implementations and priorities. Preferred Qualifications Experience with Medicare Secondary Payer (MSP), Section 111, NGHP reporting, or other Medicare reporting requirements. Experience working with claims, insurance, workers' compensation, or other insurance-related data. Project management or business analysis experience. Success in This Role Success in this position means clients can confidently move from implementation to production with a well-understood, thoroughly tested, and sustainable Medicare reporting integration. The Implementation Specialist is expected to be able to independently manage the business and implementation aspects of a project while having sufficient technical depth to understand API integrations, investigate issues, and effectively partner with client developers and internal technical teams. #LI-BH1