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Intermediate Professional, Help Desk

emit

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110 open intermediate roles are hiring right now across 11 companies, mostly in Bengaluru — so the questions repeat. Practise them before you sit with emit.

Questions you are likely to be asked

  1. Why do you want to join emit?
  2. How do you explain a technical problem to a customer who is not technical?
  3. Tell me about an angry customer you handled. What did you say?
  4. How do you handle a problem you do not know the answer to?
  5. How do you decide which ticket to work on first?

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As a Desktop Support Engineer in WSP you will provide technical assistance to our clients. You will be installing, upgrade and troubleshoot hardware and software systems. Robust knowledge in creating and analyzing the incidents models on various Tools and applications, using intellectually concepts and implement action- oriented solutions to complex business IT problems. 4+ years of experience in an IT On-Site Support role. BA/BCA /BCom/BTech / Graduate Science. ITIL V4 Foundation certified Certification in MCP (Microsoft Certified Professional) or similar. will be an added advantage Working conditions: - We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future. BGV: Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India. Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.

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Listed on oraclehcm · posted 2026-09-15. ApplySarthi collects openings and links to application pages; the role is advertised by emit, not by us.