FN TEC Engineer

As an Fixed Network Technical Expertise Center Engineer, you will play a pivotal role in delivering Level 3 technical support for FN BBN Access products within a dynamic support environment. You will collaborate with cross-functional teams - including regional TAC/CDO, product units (PLM, TPM and R&D) and Professional Services- to ensure efficient and effective solution delivery and high customer satisfaction. This position offers the opportunity to work in an open, collaborative culture that values autonomy, innovation, and problem-solving in the fast-paced telecommunications industry.y. You have: Bachelor's degree (Master’s preferred) in Telecommunications, Computer Science, Information Technology, or a related field. 5 to 9 years of experience troubleshooting FN Fiber products such as ISAM, ONT, Lightspan, Altiplano, or Cloud / containerized environments (expert level at least one of them). Proficiency in Linux, networking protocols, and use of network testing/analysis tools (e.g., Spirent Test Center, iPerf, Wireshark). Strong analytical and problem-solving skills; self-motivated, proactive, and results-oriented. Ability to develop structured technical documentation and communicate effectively with technical teams. Experience working independently and in diverse, global teams. Good soft skills and perform well under pressure. It would be nice if you also had: Scripting experience, particularly with Shell or Python. Understanding of Layer 2/Layer 3 networking, including IP/MPLS protocols. Cisco or Nokia IP certifications