ApplySarthiCustomer Support Specialist
Nokia
Nokia is also hiring for this role in India.
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This role on the market
4,111 open customer roles across 719 companies are on ApplySarthi right now, most of them in Bengaluru (72), Delhi NCR (69), Hyderabad (34).
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What customer roles keep asking for: Customer success (34%), SaaS (21%), Account management (19%), CRM (17%), Stakeholder management (14%), Salesforce (14%), Excel (13%), Supply chain (13%) — counted across their open postings here.
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Nokia has 582 open roles listed here.
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Counted across 14 company job boards, updated as roles open and close.
Preparing for this interview
Interviews for customer roles keep coming back to Customer success, SaaS, Account management, CRM. Practise those questions before you sit with Nokia.
Questions you are likely to be asked
- Why do you want to join Nokia?
- What is your experience with AWS? Tell me one thing you learned the hard way.
- Tell me about an angry customer you handled. What did you say?
- How do you handle a problem you do not know the answer to?
- How do you decide which ticket to work on first?
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Practise the Customer Support Specialist at Nokia interview free →The Customer Support Specialist will be a key member of our technical care team, ensuring seamless operations and exceptional customer support. This role involves handling complex cases, providing managed services, and offering round-the-clock support to meet the needs of our enterprise clients. The successful candidate will be a self-starter, able to work independently and as part of a team, with a strong focus on customer satisfaction. Must have: A degree in Electronics and Communication Engineering, or Computer Science is preferred. 10+ years of relevant experience in telecom (4G/5G technologies). Functional knowledge of 4G/5G architecture, call flows and Nokia Core, Radio & Networking is a must. Candidate with Kubernetes, cloud certification (AWS) Advantage person with Nokia Radio / Networking certifications. Nice to have: Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues. Good communication and collaboration skills, with the ability to work in a team environment. A proactive and innovative mindset, with a passion for staying updated with upcoming technologies & changes.
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Listed on oraclehcm · posted 2026-11-10. ApplySarthi collects openings and links to application pages; the role is advertised by Nokia, not by us.