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Care Engineer

Nokia

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This role on the market

652 open care roles across 71 companies are on ApplySarthi right now, most of them in Delhi NCR (37), Hyderabad (14), Kolkata (6).

Nokia has 617 open roles listed here.

Counted across 14 company job boards, updated as roles open and close.

Preparing for this interview

652 open care roles are hiring right now across 71 companies, mostly in Delhi NCR — so the questions repeat. Practise them before you sit with Nokia.

Questions you are likely to be asked

  1. Why do you want to join Nokia?
  2. What do you do when a production issue happens on your code?
  3. Walk me through a system you built. How was it designed, and what would you change now?
  4. Tell me about a hard bug you tracked down. How did you find the cause?
  5. How do you decide what to test, and what does good code review look like to you?

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As a Customer Support Specialist, you will play a critical role in providing technical support and ensuring customer satisfaction during the Care phase. You will troubleshoot, diagnose, and resolve complex technical issues while adhering to standard and emergency case handling processes. This role requires advanced analytical skills, strong customer relationship management, and continuous self-development to stay updated with Nokia's evolving portfolio. You will collaborate with internal teams, external vendors, and customers to ensure Service Level Agreement (SLA) compliance and high-quality performance. Technical Expertise: Advanced analytical skills to solve complex problems and troubleshoot technical issues. Customer Relationship Management: Strong ability to build and maintain customer relationships. Knowledge Management: Experience in creating and reusing knowledge articles for process improvement. Leadership: Ability to mentor and train team members, providing professional guidance. Communication: Excellent communication skills for collaboration with internal teams, vendors, and customers. Adaptability: Continuous self-development to stay updated with Nokia's evolving portfolio. Process Compliance: Familiarity with SW services processes, policies, and tools. Emergency Response: Certified Emergency Engineer with experience in handling operational disruptions.

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Listed on oraclehcm · posted 2026-08-27. ApplySarthi collects openings and links to application pages; the role is advertised by Nokia, not by us.