Tech Manager I - Backoffice Franquias

Accountabilities:: Lead, develop, and manage the engineering team, overseeing the entire employee development journey, from recruitment and onboarding to career progression, individual development plans (IDPs), and continuous feedback. Drive strategic planning initiatives, taking ownership and sharing responsibility for planning processes, contributing to product strategy discussions, and identifying opportunities for continuous improvement and technological enablement. Foster a strong Software Engineering culture by promoting best practices, effective use of technology stacks, code quality, engineering efficiency, knowledge sharing, and continuous learning. Support and contribute to technical decisions across multiple disciplines, including software architecture, technical documentation, technical debt management, quality assurance, information security, Site Reliability Engineering (SRE), DevOps, and Data Engineering. Lead the evolution of software development processes, taking responsibility for workflow management, Kanban practices, dependency coordination, risk management, and the handling of crises and incidents. Support the team in managing product backlogs and workflow roadmaps, facilitating agile ceremonies and encouraging autonomy, accountability, and team empowerment. Establish and monitor performance indicators and workflow metrics to identify bottlenecks, improve delivery predictability, and drive continuous process optimization. Promote transparency, constructive feedback, and effective collaboration between team members, technical leaders, and stakeholders. Ensure that engineering priorities and delivery strategies remain aligned with product objectives and the broader operational needs of the franchise network. Requirements: Proven experience directly managing software development teams, including people leadership, performance management, professional development, and team growth. Professional experience developing and maintaining platforms and distributed systems. Strong knowledge and practical experience with JavaScript, Node.js, React, RESTful APIs, Micro Frontends, Design Systems, and NoSQL databases. Experience designing and working with microservices-based and event-driven architectures. Solid understanding of cloud environments, DevOps practices, and Infrastructure as Code (IaC). Experience across the software development lifecycle, including the development, delivery, maintenance, and continuous evolution of digital products. Previous experience working in Agile environments, with practical knowledge of Kanban methodologies and Lean practices. Strong analytical and data-driven decision-making skills, with the ability to use metrics and insights to guide technical and operational improvements. Excellent communication and interpersonal skills, with the ability to engage, motivate, and develop engineering teams. Strong organizational and strategic thinking skills, combined with a continuous improvement mindset and the ability to balance technical excellence with business priorities. Benefits: A comprehensive benefits package designed to support employees' health, well-being, financial security, and family life, including: Health and Wellness Medical and dental insurance. Medication assistance. Healthcare allowance for family members. Free psychotherapy sessions. Telemedicine services and second medical opinions. Free annual flu vaccination. Ongoing health and wellness programs. Food and Nutrition Meal vouchers or access to a local restaurant, depending on the work arrangement. Food allowance. Additional Christmas food allowance. Well-being and Lifestyle Access to gym and fitness studio membership programs. Home office allowance for remote and hybrid employees. Pet health insurance. Birthday day off. Discounts of up to 40% on company products. Employee association offering exclusive partnerships, discounts, courses, fitness programs, and other advantages. Travel and accommodation benefits. Family Support Childcare and early childhood education assistance. Child nutrition allowance. Babysitting assistance. School supplies allowance. Dedicated legal, psychological, and social guidance. Support programs for parents of children with special needs. Extended parental leave: 180 days for mothers and 120 days for fathers. Mobility Transportation allowance and parking, depending on the work arrangement. Financial Security Life insurance. Financial assistance in the event of a parent's passing. Private pension plan. Payroll-deductible loan options. Additional Information Employment type: Full-time employee. Work model: 100% remote. Applications are open to professionals with disabilities (PwD). Benefits and eligibility are subject to the applicable company policies and employment conditions.