Account Manager

Accountabilities: In this role, you will lead strategic sales initiatives, develop customer relationships, and identify opportunities to expand the adoption of investigative intelligence solutions across public-sector organizations. Your main responsibilities will include: Develop and execute sales strategies to drive revenue growth across assigned state, local, and federal government accounts. Identify, penetrate, and expand new and underserved accounts while maintaining strong, long-term customer relationships. Build and maintain comprehensive account plans aligned with business objectives and customer needs. Identify and engage key decision-makers and stakeholders within law enforcement agencies, criminal investigation units, and government organizations. Promote investigative intelligence solutions to police departments, Attorneys General offices, Offices of Inspector General, Fusion Centers, intelligence units, and Real-Time Crime Centers. Manage the full sales cycle, from prospecting and opportunity development through negotiation and closing. Build, maintain, and continuously develop a strong pipeline of qualified business opportunities. Meet or exceed assigned sales targets and revenue objectives. Demonstrate a strong technical understanding of the solutions offered and communicate their value to prospective customers. Navigate state, local, and federal procurement procedures, contracting requirements, and purchasing processes. Collaborate with product, marketing, pre-sales, engineering, delivery, and senior management teams to support customer engagement and successful sales execution. Identify emerging market trends, customer needs, and new use cases within the investigative intelligence sector. Maintain high levels of customer satisfaction through consistent communication, follow-up, and account management. Requirements The ideal candidate will bring substantial experience in public-sector technology sales, an established network of government contacts, and the ability to develop trusted relationships with senior stakeholders. Strong communication, presentation, and organizational skills are essential for success in this role. Candidates should meet the following qualifications: 5–7 years of proven experience in State, Local, and Education (SLED) and federal sales. Current residence within the West Coast territory, preferably California, Arizona, Utah, or Colorado. Bachelor's degree or higher. Established professional network and contacts within relevant government agencies and public-sector organizations. Previous experience working with law enforcement, financial investigations, or cyber investigations teams. Strong understanding of sales techniques, tools, and account development strategies. Knowledge of state, local, and federal government procurement and contracting processes. Excellent verbal and written communication skills. Strong presentation and negotiation abilities, with the confidence to communicate technical solutions to diverse audiences. Excellent interpersonal, organizational, and relationship-building skills. Detail-oriented approach with strong follow-up and opportunity management capabilities. Ability to work independently while collaborating effectively with cross-functional teams. Fluent English proficiency. U.S. citizenship required. Benefits Annual base salary: $140,000–$160,000, depending on location, skills, experience, qualifications, and performance. Commission opportunities in addition to base salary. Short-term and long-term incentive programs. Health insurance coverage. Life insurance and disability insurance. 401(k) retirement savings plan with employer matching contributions. Paid holidays. Paid time off (PTO). Opportunity to work with advanced investigative intelligence technologies and contribute to public safety initiatives.