Tax Processing Specialist

Accountabilities:: Prepare 700+ sales and use tax returns per month for level 2–3 clients, applying in-depth compliance knowledge and independent judgment to resolve complex reporting issues accurately and within required deadlines. Independently implement new clients, entities, and data files, supporting smooth onboarding and transitions while reviewing tax data for accuracy, investigating discrepancies, and taking corrective action when needed. Build and maintain strong client relationships through regular communication, proactive support, and timely responses to inquiries related to online filings, payments, tax authority notices, and compliance requirements. Format and import monthly tax data into indirect tax returns software, while preparing and maintaining accurate monthly tax compliance reports and supporting documentation. Use automation and data-processing technologies, including Robotic Process Automation (RPA) and Alteryx , to improve workflow efficiency, data quality, and operational accuracy. Serve as a trainer and mentor to approximately 1–3 junior team members , providing guidance, coaching, and support during work transitions and day-to-day tax processing activities. Participate in approximately 1–3 special project teams , contributing to process improvements, operational initiatives, and broader business objectives. Adjust working hours during peak monthly processing periods, typically between the 5th and 20th of each month , to support business and client deadlines. Requirements: 5–8 years of relevant professional experience in tax processing, accounting, or a related business discipline. In-depth knowledge of sales and use tax compliance regulations , with specialization in one or more compliance areas relevant to level 2–3 client accounts. Strong proficiency in Microsoft Excel , with demonstrated ability to manage high-volume, deadline-driven workloads independently while maintaining a high level of accuracy and attention to detail. Excellent written and verbal communication skills, combined with a customer-focused approach and the ability to establish productive relationships with internal and external stakeholders. Demonstrated ability to mentor, coach, and effectively transition work to junior team members. Strong analytical and problem-solving abilities, with the professional judgment required to identify, investigate, and resolve complex tax reporting issues independently. Bachelor's degree in Accounting, Business, or a related field , or an equivalent combination of relevant education and professional experience. Experience with indirect tax returns software is preferred, particularly experience with VITR. Exposure to RPA tools and/or Alteryx for data processing, automation, and workflow optimization is preferred. Completion of an IPT Business Tax Basics course or equivalent professional development in indirect tax compliance is preferred. Experience participating in cross-functional process improvement initiatives, special project teams, or similar business improvement activities is an advantage. Benefits: Base salary range of $65,400–$85,100 per year . Eligibility for a bonus plan , depending on role-specific compensation structure. Potential eligibility for additional sales commissions/bonus opportunities and/or equity grants, where applicable. Full-time remote work arrangement within the United States. Opportunity to work on complex indirect tax compliance activities serving level 2–3 clients. Opportunities to develop expertise in tax technology, automation, data processing, and process improvement. Mentoring and leadership experience through responsibility for coaching and supporting junior team members. Exposure to cross-functional initiatives and special project teams, supporting broader professional development and career progression.