Strategic Account Executive

Accountabilities:: Build and nurture strong relationships with customer stakeholders, including end users, internal champions, program owners, technical teams, procurement departments, and executive sponsors. Drive revenue expansion within existing accounts by identifying upselling, cross-selling, and new business opportunities across departments, teams, and business units. Collaborate closely with Account Managers, Solutions Engineers, SDRs, Product Management, Professional Services, Legal, and Sales Operations to develop account strategies and execute commercial opportunities. Coordinate customer initiatives and ensure alignment on objectives, responsibilities, timelines, dependencies, and follow-up actions. Maintain momentum throughout the sales cycle, ensuring internal and external stakeholders remain engaged and accountable for agreed commitments. Develop a strong understanding of the platform, including its configurations, data sources, workflows, integrations, and AI capabilities, and translate technical concepts into practical business solutions. Partner with Product, Engineering, Solutions Engineering, and customer technical teams to gather requirements, validate capabilities, and present relevant solutions. Identify opportunities to replicate successful offerings across other customers, industries, and business units. Own expansion sales strategies and manage the complete commercial process, from opportunity development and pricing to proposals, negotiations, contracts, procurement, security reviews, and final signature. Maintain accurate sales forecasts and customer records, clearly documenting deal progress, risks, expected outcomes, next steps, and support requirements. Act as the voice of the customer internally, sharing actionable feedback with Product, Engineering, Support, Education, and leadership teams. Contribute to quarterly expansion targets, forecast accuracy, successful contract execution, product adoption, and strong cross-functional collaboration. Requirements: At least 7 years of experience in value-based or consultative selling within SaaS, consulting, or professional services environments. Proven track record of outstanding sales performance, ideally ranking among the top 10–20% of performers within a previous organization. Demonstrated success managing the entire sales cycle, from strategic account planning and opportunity identification through negotiation and closing. Experience driving revenue growth within existing enterprise accounts through upselling, cross-selling, and expansion into new teams or business units. Previous experience working with clients across industries such as pharmaceuticals, retail, financial services, and consumer brands. Strong ability to engage confidently with diverse stakeholders, including analysts, data engineers, technical decision-makers, and C-level executives. Excellent technical communication skills, with the ability to explain complex products, AI capabilities, and technical solutions in clear, accessible business terms. Experience managing multiple stakeholders, coordinating complex initiatives, and maintaining strong customer relationships throughout long sales cycles. Strong commercial, negotiation, and relationship-building skills, combined with a consultative, customer-focused approach. Excellent organizational, communication, interpersonal, and analytical skills, with a strong ability to manage priorities and maintain accurate forecasts. Entrepreneurial mindset, initiative, sound business judgment, and the ability to balance customer advocacy with commercial objectives. Comfortable leveraging AI tools to improve organization, develop solutions, and prepare proposals while applying independent judgment and critical thinking. Experience in solutions-oriented roles, such as consulting, architecture, engineering, Technical Account Management, business transformation, or management consulting, is a plus. Bachelor's degree or equivalent experience. Must be legally authorized to work in the United States without requiring current or future employment-based immigration sponsorship. Benefits: Competitive compensation: Base salary ranging from $160,000 to $200,000, plus commission opportunities ranging from $160,000 to $200,000, depending on experience. Paid time off: 20 days of paid vacation annually. Company holidays: 13 paid holidays per year. Remote-first flexibility: Fully remote working environment with opportunities to collaborate across different time zones. Retirement savings: 401(k) plan with company matching contributions. Healthcare coverage: Medical, dental, and vision insurance. Flexible spending: Access to FSA and HSA options. Parental support: Paid parental leave and a reintegration program. Wellness resources: Employee wellness program offering personal, financial, emotional, and legal support. Work equipment: Company-provided equipment to support your remote working setup. Long-term recognition: Four-week paid sabbatical after five years of service.