Sr Salesforce Consultant

Accountabilities:: Support end-to-end Salesforce delivery across Service Cloud, Sales Cloud, and custom CRM solutions, with a strong focus on business analysis and requirements definition. Serve as a trusted liaison between business stakeholders and technical teams throughout discovery, design, development, testing, and delivery. Lead discovery sessions, stakeholder interviews, workshops, and requirements-gathering activities to identify business, functional, reporting, and operational needs. Analyze and document current-state and future-state processes, workflows, use cases, and business requirements to support effective solution design. Translate business needs into clear user stories, acceptance criteria, and functional requirements aligned with Agile or hybrid Agile methodologies. Collaborate with Salesforce Administrators, Developers, Architects, Product Owners, and project leadership to ensure requirements are understood and solutions align with stakeholder expectations. Support backlog refinement, sprint planning, prioritization, and other Agile delivery activities. Validate requirements and proposed solutions through walkthroughs, prototypes, stakeholder reviews, and iterative feedback. Coordinate and support User Acceptance Testing (UAT), including test scenario development, execution support, defect triage, and final stakeholder sign-off. Ensure Salesforce solutions and delivery processes align with applicable federal governance, security, data, and regulatory standards. Contribute to change management activities, including process documentation, training materials, and stakeholder communications. Perform other related duties as assigned. Requirements: Bachelor’s degree required. 6–8 years of experience as a Salesforce Business Analyst, Salesforce Consultant, Functional Analyst, CRM Consultant, or in a closely related role, with at least 10 years of overall professional experience. Active Secret clearance required. Must be a U.S. citizen , as required for the government contract. Demonstrated experience supporting Salesforce implementations within federal, public sector, government, or other highly regulated environments. Strong business analysis capabilities, including requirements elicitation, process modeling, user story creation, acceptance criteria development, and functional requirements documentation. Experience working in Agile or hybrid Agile delivery environments. Ability to translate complex business needs into clear, actionable functional requirements without being directly responsible for Salesforce configuration or development. Working knowledge of Salesforce platform capabilities sufficient to participate in solution discussions and collaborate effectively with technical teams; hands-on configuration experience is not required. Experience working on large, multi-stakeholder programs involving diverse user groups and complex organizational requirements. Salesforce Certified Administrator certification or another relevant Salesforce certification preferred. Additional Business Analysis, Agile, or Salesforce Consultant-level certifications are a plus. Willingness to maintain relevant Salesforce certifications and pursue additional certifications as required. Excellent written and verbal communication, facilitation, stakeholder management, and documentation skills. Ability to build productive relationships with both business and technical stakeholders. Successful completion of applicable pre-employment requirements. Benefits: Estimated starting salary range of $120,000–$140,000 per year , with compensation commensurate with experience. Full-time benefits package including medical, dental, and vision coverage . 401(k) retirement benefits. Additional benefits may be available based on eligibility and applicable company policies. Remote work opportunity within the United States. Opportunity to contribute to federal and public sector programs with complex, mission-driven requirements. Professional development opportunities through Salesforce and other relevant certifications. Benefits and compensation are subject to applicable policies and may change with or without notice. Important position details: This opportunity is pending a contract award and is being recruited for an anticipated future need. The position is currently listed as part-time , although the source description refers to full-time benefits; candidates should confirm the applicable employment structure during the hiring process. This role requires an active Secret clearance and U.S. citizenship.