Spanish Audio Specialist - Freelance AI Trainer Project

Accountabilities:: Create and execute realistic role-play scenarios that simulate customer service interactions across travel, financial services, telecommunications, and technical support. Contribute to diverse and representative datasets used to evaluate conversational audio agents. Assess model performance using standardized qualitative and quantitative evaluation criteria. Evaluate task completion accuracy, efficiency, conversational naturalness, tone, flow, and coherence. Assess audio comprehension, response quality, instruction adherence, and contextual understanding. Evaluate the clarity and effectiveness of AI responses during support-style problem-solving interactions. Apply evaluation rubrics and technical guidelines consistently across assigned scenarios. Identify issues and provide structured assessments that can support improvements to conversational AI performance. Work with structured prompts, technical documentation, and evaluation frameworks throughout the project. Requirements: Strong fluency in English with excellent verbal communication skills in simulated customer support environments. Professional fluency in Spanish across reading, listening, writing, and speaking. Strong communication skills and the ability to assess natural conversational flow, clarity, tone, and coherence. Basic computer programming literacy, including an understanding of JSON structures, functions, methods, structured data, and simple logic. Ability to reason about technical information and communicate solutions clearly in support-oriented scenarios. Comfortable working with structured prompts, evaluation rubrics, technical instructions, and detailed documentation. Strong attention to detail and consistency when evaluating AI-generated interactions. Access to a high-quality microphone capable of providing clear and reliable audio during evaluations. A computer capable of running audio recording software and accessing large technical documents. Ability to work independently and reliably in a remote freelance environment. Benefits: Freelance contract with fully remote work. Pay range of $11.00–$30.65 per hour, with the exact rate determined by experience, expertise, and geographic location. Opportunity to contribute to the evaluation and development of advanced agentic audio AI models. Exposure to conversational AI, customer support applications, structured data, and model benchmarking. Flexible project-based environment suited to experienced language and audio specialists. Opportunity to work on evaluations spanning multiple customer service domains. Contractors provide their own secure computer and high-speed internet. Company-sponsored benefits such as health insurance and paid time off are not included for contractors.