Senior Vice President, Client Engagement - Law Firms

Accountabilities: Develop territory and account strategies: Create and execute annual strategic plans for assigned law firm accounts and territories, increasing awareness of available solutions and aligning commercial activity with overall go-to-market objectives. Identify and expand business opportunities: Research client needs, uncover untapped opportunities within existing accounts, and develop targeted approaches that address customer challenges while generating sustainable revenue growth. Lead collaborative opportunity development: Partner with delivery professionals and subject matter experts to identify client needs, shape tailored solutions, and advance opportunities through the sales cycle. Build executive-level relationships: Establish and strengthen relationships with C-suite executives, senior law firm leaders, and corporate legal decision-makers, becoming a trusted adviser who understands their business priorities and industry challenges. Lead strategic account pursuits: Bring together cross-functional stakeholders to coordinate pursuit teams, align resources, and develop compelling proposals for complex client opportunities. Manage pipeline and sales forecasting: Maintain a healthy pipeline by consistently opening, progressing, and closing new business. Ensure forecasts are accurate, up to date, and supported by a clear path toward assigned revenue targets. Activate marketing and networking opportunities: Leverage enterprise marketing campaigns, industry events, growth initiatives, and professional communities to build relationships, generate leads, and advance opportunities across the territory. Coordinate cross-functional execution: Work closely with go-to-market, delivery, operations, and external alliance partners to ensure commercial strategies align with delivery capabilities and client expectations. Monitor account development and performance: Maintain a structured approach to account planning, stakeholder engagement, and opportunity management, adapting strategies as client needs and market conditions evolve. Requirements: At least 10 years of experience in B2B business development or enterprise sales within large, complex organizations, ideally serving the legal industry. Strong understanding of the legal sector, particularly large law firms and corporate legal departments, including their business models, operational challenges, strategic priorities, and evolving market needs. Demonstrated success developing and executing territory plans, identifying new business opportunities, expanding strategic accounts, and achieving revenue growth objectives. Experience using structured sales methodologies, such as MEDDIC, and applying disciplined pipeline management, qualification, and forecasting practices. Proven ability to build relationships with senior executives and establish credibility as a trusted, consultative business partner. Experience organizing and leading account pursuit teams, coordinating diverse stakeholders, and aligning cross-functional resources to address complex client challenges. Strong commercial judgment and strategic thinking, with the ability to translate client needs into tailored solutions and compelling value propositions. Excellent communication, presentation, negotiation, and relationship-building skills. Demonstrated ability to collaborate effectively with delivery, go-to-market, operations, marketing, and external alliance teams. Strong organizational skills, accountability, and the ability to manage multiple strategic accounts and opportunities in a remote working environment. Willingness to engage with clients and stakeholders across assigned territories, with the ability to work effectively within US Eastern or Central time zones preferred. Benefits: Remote-first flexibility: Work remotely within the United States, with access to office locations in Chicago or Moncton where applicable. Flexible working arrangements: Flexibility aligned with US Eastern or Central time zones. Comprehensive healthcare: Medical and dental insurance. Flexible paid time off: Support for work-life balance and personal needs. Retirement funding: Retirement benefits to support long-term financial planning. Professional development: Opportunities to expand expertise, strengthen leadership capabilities, and continue career growth. Inclusive workplace culture: Access to employee resource groups, diversity, equity, and inclusion programs, and environmental, social, and governance initiatives. Strategic leadership opportunity: The chance to shape enterprise client relationships, influence commercial growth, and collaborate with specialists across legal services, technology, operations, and strategy.