Senior Product Designer

Accountabilities:: Own the end-to-end product design process, from problem definition and research through prototyping, launch, and continuous iteration. Simplify complex workflows, marketplace dynamics, rules, and edge cases into clear and approachable user experiences. Conduct user research and engage directly with members and hosts to identify needs, pain points, and opportunities. Partner with product managers to shape product strategy, prioritize opportunities, and connect customer needs with measurable business outcomes. Use customer feedback, qualitative and quantitative data, prototypes, and experiments to validate assumptions and improve experiences. Collaborate closely with product, engineering, marketing, operations, data, ML, and AI teams to deliver cohesive solutions. Create polished, responsive interfaces in Figma using reusable components, thoughtful interaction patterns, and established design-system principles. Prototype and design AI-powered features and intelligent workflows in partnership with technical teams. Requirements: 4+ years of experience designing and shipping digital products, ideally within marketplace environments or products with complex acquisition funnels. Strong UX and user-research skills, with the ability to engage directly with users and translate insights into effective product solutions. Strong product and business judgment, including the ability to connect design decisions with metrics, revenue, and relevant business considerations such as rent, ROI, and occupancy. Experience designing multi-step workflows, complex service experiences, and products with numerous edge cases. Advanced proficiency in Figma and interaction design across web and mobile, with strong systems thinking and an understanding of reusable components. Familiarity with A/B testing, experimentation frameworks, and interpreting both qualitative and quantitative insights. Demonstrated experience designing AI-powered features and using modern AI tools as part of the design process. A collaborative, humble, curious, empathetic, and mission-driven approach, with strong communication skills and a commitment to solving meaningful customer problems. Benefits: Fully remote position within the United States. $120,000–$130,000 annual salary. Equity incentive plan and company-wide bonus opportunity. National medical, dental, and vision healthcare plans. Company-provided life insurance. Optional accidental insurance, FSA, and DCFSA benefits. Unlimited paid time off, plus 11 company-observed holidays. 401(k) plan. 12 weeks of paid parental leave for both birth and non-birth parents. Opportunity to contribute to a mission-driven organization working to improve access to affordable housing.