Resource Management Analyst

Accountabilities: Manage resource requests and staffing system administration, ensuring that staffing plans, resource assignments, and availability information remain accurate and up to date. Maintain employee skills, certifications, and resource profiles within Certinia to support effective workforce planning and informed staffing decisions. Create, update, and maintain dashboards, trackers, and recurring reports covering utilization, resource capacity, open demand, staffing allocations, and other key resource management metrics. Support weekly and monthly reporting activities, ensuring the timely preparation and delivery of accurate resource management updates and operational insights. Analyze resource management data to identify trends, staffing variances, capacity constraints, and potential workforce planning challenges. Collaborate with practice teams and internal stakeholders to resolve data discrepancies, follow up on outstanding resource requests, and maintain reliable operational information. Monitor resource allocation and availability data to help ensure efficient staffing decisions and alignment with project requirements. Identify opportunities to streamline administrative activities, improve data quality, and enhance reporting processes through continuous improvement and automation. Support the development and optimization of resource management workflows, tools, and reporting practices. Leverage emerging technologies and AI-powered solutions to improve operational productivity, simplify repetitive tasks, and support scalable business processes. Requirements: Bachelor's degree in Business Administration, Finance, Accounting, Analytics, or a related discipline. At least 1 year of experience in business operations, resource management, data analysis, or a related field. Relevant internship experience is also considered. Strong proficiency in Microsoft Excel and Power BI, including data management, formulas, reporting, and dashboard development. Good analytical and problem-solving skills, with the ability to organize, validate, interpret, and present data accurately. An interest in artificial intelligence and emerging technologies, with a proactive approach to exploring how these tools can improve workflows, increase productivity, and support operational scalability. Strong written and verbal communication skills, with the ability to collaborate effectively across teams and follow up professionally on outstanding requests. Excellent organizational and time management abilities, with the capacity to manage multiple priorities, maintain accuracy, and meet deadlines. High attention to detail and a structured approach to maintaining records, tracking information, and preparing reports. Adaptability and the ability to work effectively in a fast-paced environment with evolving processes, priorities, and business requirements. Nice-to-have qualifications: Previous internship or professional experience in consulting, professional services, or business operations. Familiarity with Salesforce, FinancialForce (Certinia), Power BI, or similar enterprise business systems. Experience maintaining dashboards, preparing operational reports, or analyzing large datasets. Exposure to resource management, workforce planning, staffing coordination, or utilization tracking. Interest in process improvement, workflow automation, and the practical application of AI tools in business operations. Benefits: Annual compensation: INR 9–14 LPA, depending on professional experience, expertise, certifications, educational background, and alignment with industry standards. Competitive employee benefits provided through an Employer of Record (EOR) arrangement with DEEL. Statutory benefits and employment-related administrative support managed through the EOR. Full-time employment opportunity. 100% remote working arrangement from India. Opportunity to work in a collaborative, international consulting environment. Exposure to resource management systems, business intelligence tools, and emerging AI technologies. Opportunities to develop analytical, reporting, and workforce planning skills.