Print Solutions Analyst

Accountabilities: You will act as a key analytical and coordination partner for complex customer opportunities, ensuring requirements are understood, solutions are feasible, and implementation teams are prepared for successful delivery. Your responsibilities will include: Support large and complex healthcare print opportunities from discovery through implementation readiness. Partner with Sales teams and customers to gather business, operational, technical, and fulfillment requirements. Assess Digital Asset Management (DAM) integration opportunities and evaluate technical feasibility and implementation approaches. Document customer workflows, approval processes, ordering methods, and future-state requirements. Analyze customer data to identify cost-saving opportunities, standardization potential, and operational improvements. Coordinate with Technology, Digital Product, Operations, Sourcing, Customer Success, and Implementation teams. Identify risks, dependencies, process gaps, and potential implementation barriers before deployment. Prepare implementation-readiness documentation covering milestones, responsibilities, approvals, and timelines. Support alignment between customer expectations, proposed solutions, and internal delivery capabilities. Requirements The ideal candidate brings strong business analysis capabilities, experience supporting complex customer solutions, and the ability to coordinate multiple stakeholders and priorities. Required qualifications include: At least 5 years of experience in business analysis, print solutions, customer implementation, project coordination, eCommerce, digital solutions, or a related field. Bachelor's degree or an equivalent combination of education and relevant professional experience. Experience supporting large, complex customer opportunities involving multiple stakeholders and business requirements. Proven ability to gather, analyze, and document business, operational, product, and technical requirements. Experience coordinating cross-functional teams and managing several concurrent priorities. Strong understanding of print production, sourcing, fulfillment, inventory, and distribution workflows. Proficiency in Microsoft Excel, PowerPoint, Teams, and related collaboration tools. Excellent analytical, organizational, and problem-solving skills. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Ability to translate complex business and technical requirements into clear, actionable plans and manage competing deadlines in a fast-paced environment. Preferred qualifications: Experience with DAM platforms, print procurement systems, or marketing technology solutions. Knowledge of APIs, system integrations, and technical implementation processes. Experience supporting enterprise or multi-location customer implementations. PMP, CBAP, Agile, or another relevant project management or business analysis certification. Benefits Flexible paid time off (PTO) and company holidays. 401(k) retirement plan with company matching. Physical and mental wellness programs. Online and retail discounts. Inclusive workplace culture supported by associate-led Business Resource Groups. Opportunity to contribute to complex healthcare print programs and enterprise technology solutions.