People Operations Specialist

Accountabilities: Provide employee support: Serve as a day-to-day point of contact for People-related questions, offering clear and helpful responses, tracking requests, and escalating sensitive or unfamiliar matters when necessary. Coordinate onboarding: Partner with Talent, hiring managers, IT, and other stakeholders to coordinate onboarding activities, maintain checklists, and ensure new employees are prepared for their first day. Manage employment verifications: Process employment verification requests according to established procedures, ensuring accuracy, professionalism, and confidentiality. Coordinate background checks: Administer background-check platforms, monitor outstanding cases, follow up with relevant parties, and escalate findings to authorized decision-makers. Maintain employee records: Keep HR systems accurate and up to date by reviewing employee information, organizing documentation, and maintaining reliable records. Prepare HR documentation: Draft, organize, and maintain routine employee documents under the guidance of the People Operations Lead. Monitor workflows and deadlines: Maintain trackers and process documentation, follow up on outstanding tasks, and identify potential delays or operational gaps before they escalate. Support process improvements: Contribute to employee-lifecycle projects by improving workflows, updating internal guides, and completing assigned project tasks. Collaborate across teams: Work closely with People, Talent, and cross-functional partners to ensure consistent communication and efficient day-to-day operations. Requirements: Relevant experience: 2–3 years of experience in HR and/or Talent, with practical involvement in coordination, employee or candidate support, and administrative processes. Excellent organizational skills: Ability to manage competing priorities, maintain clear trackers, meet deadlines, and carefully review records and documentation. Proactive mindset: Willingness to anticipate next steps, follow up independently, take ownership of routine responsibilities, and flag potential issues early. Strong communication skills: Clear, empathetic, and professional communication, combined with a service-oriented approach to supporting employees and colleagues. Adaptability and willingness to learn: Ability to navigate unfamiliar systems, learn new processes, ask thoughtful questions, and incorporate feedback. Discretion and sound judgment: Ability to handle confidential employee information responsibly and recognize when a question or situation requires managerial guidance. Digital proficiency: Confidence using spreadsheets and digital tools, with the ability to learn and work effectively with HR information systems. Additional advantages: Experience in a startup or fast-growing organization; exposure to onboarding coordination, HRIS or ATS administration, employment verifications, or background-check platforms; and experience supporting distributed or international teams. Time-zone flexibility: Some overlap with US Eastern Time working hours is beneficial. Benefits: Fully remote work: Work remotely from an eligible location in Ukraine or the European Union, subject to the role's employment arrangements. Professional development: Build broader People Operations expertise while learning new HR systems, processes, and best practices. Hands-on experience: Gain practical exposure to the full employee lifecycle, including onboarding, employee support, documentation, and background-check coordination. Growing international environment: Collaborate with distributed teams and cross-functional stakeholders in a fast-paced organization. Increasing responsibility: Take ownership of established operational tasks while contributing to projects and continuous process improvement. Supportive management: Work directly with the People Operations Lead, with guidance and feedback as you develop your skills and responsibilities. Meaningful contribution: Help improve employee experiences, strengthen internal processes, and support the organization's growth.