People Operations Intern

About Fam (previously FamPay) Fam is India’s first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ young users in India to kickstart their financial journey super early in their life. We’re reimagining how the next generation experiences fintech—going beyond payments to build a lifestyle brand that blends money, identity, and everyday experiences into one seamless, intuitive journey. Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder’s Capital and the likes of Kunal Shah, Amrish Rao as angel investors. On the Job: Onboarding & Offboarding: Assist with employee documentation, access requests, coordination, and exit formalities to ensure a smooth experience for every team member. Database & Tracker Upkeep: Maintain accurate, up-to-date HR records, attendance/leave logs, and internal operation trackers in Google Sheets/Excel. Employee Queries: Help address everyday employee queries regarding company policies, leave balances, and documentation. Engagement & Events: Assist in planning and executing team celebrations, in-person engagement activities, and cultural events. Cross-Functional Follow-Ups: Proactively follow up with internal teams and stakeholders to ensure pending operational tasks are completed on time. Process Automation: Spot repetitive, manual tasks in your workflow and explore ways to automate them using AI tools and simple integrations. SOP Maintenance: Draft and update process guides and Standard Operating Procedures (SOPs) to keep internal documentation fresh. Must-Haves: Highly organised and detail-oriented, with a strong eye for accuracy in records and data Good working knowledge of Excel. Strong follow-up skills and ownership of tasks from start to finish You close loops, meet timelines, and keep things running smoothly without needing reminders. Clear and prompt communication skills Good to Haves: You’ve used AI tools like ChatGPT, Claude or Gemini to get work done Some exposure to automation tools or an HRMS (Keka or similar) Internship experience in HR domain Why join us?: Lean Team, High Impact: Work directly with a small team where your work directly shapes employee experience daily. AI-Native Culture: Get hands-on experience using AI tools and simple automations to modernize everyday HR workflows. Fast-Paced Ecosystem: Experience the energy of a fast-growing startup building payments for the next generation.